We are a Manchester based IT support and infrastructure specialist, providing small and medium sized businesses with telephone help desk, on site support and installation services.Whether it is managing servers and backup systems both on and offsite, or just helping your users with their everyday problems and queries, we have the knowledge and experience to assist.

Assisting the business on a temporary basis managing and implementing their websites, payment systems, Databases, Servers and ERP systems providing them with all the IT tools they need to make the business work.> IT Management> ERP Design / Creation / Support> Database Design (MySQL)> Database Support (MySQL)> Server Configuration> Server Support> Infrastructure management> IT Planning> Project Management> IT Training

Supporting 5 sites national and international with a user base of around 500 users,PC Maintenance (Rebuilds, Repairs, Upgrades)General user Support Network Management (LAN and WAN)Server Administration (Windows server 2003 and 2008)Program Management (Updates, Patches, Roll Outs, Testing)Change Management (Planning/Implementation)MySQL Administration WSUS AdministrationSymantec Antivirus Administration Email Administration Creating / Updating Training documentation3rd party vender contact Generating Reports for the businessCreating / Updating VBA reports / ToolsCreating / Updating VB6 ApplicationsTroubleshooting (Network, Server's, WLAN, PC's/Laptops, VPN, MySQL, WSUS, File Services, Print Services, Printers (Thermal, Inkjet and laser) , Hand Held Terminals)

• Active Directory (Administration, Installation/Implementation) • Exchange (2003,2007) • Laptop Repairs• Desktop Repairs• Network Installation (Cabling CAT5 and CAT6, Switches, Routers, VLAN, WLAN, WAN, LAN)• Server Support (2003, 2007) • Server Installations (2003, 2007, Linux)

Working part time as IT Support providing support to small business and home users - Application installations Laptop Repairs (Screen, Keyboards, GPU, DC Jacks)Desktop Repairs/UpgradesServer Repairs/UpgradesWebsite Design Website/Email Hosting (From a private built server)General PC Support