Michael Hyatt Email & Phone Number

Melbourne, Victoria, Australia

As a Solutions Engineer at Cribl.io, I'm helping organisations unlock their observability data's full potential and value and drive better decision-making.

Melbourne, Victoria, Australia

During my time at Ascend.io, a rapidly growing data pipeline automation startup, I played a key role in expanding our reach into the Asia-Pacific (APAC) region as the first point of contact in the area.My strategic efforts at Ascend.io involved spearheading the initiative to introduce our solutions to the APAC market, with a focus on addressing the specific challenges and needs of different sectors within the region. I approached this task with a deep understanding of presales engineering, which involved identifying potential customers, understanding their unique requirements and demonstrating how our solutions could provide tangible value to them even before a purchase decision was made. This required close collaboration with different teams at Ascend and our partners to ensure that technical validations and product configurations were tailored to meet customer needs, leading to a seamless transition from sales prospects to satisfied customers.My goal was not only to establish Ascend.io as a leader in data pipeline automation in the APAC region but also to build trust and credibility with potential clients by educating them about our products and demonstrating their value. This helped to contribute to the sales pipeline and overall business growth in the region.As part of my role, I developed several innovative solutions that helped Ascend.io expand its customer base, spearheading the effort for the seamless integration of Ascend platform with dbt which opened a huge opportunity for the company to expand its reach into the analytic engineering customer base. This experience allowed me to develop my technical expertise in data engineering, expand my sector knowledge across various industries, and strengthen my customer focus.My growth mindset and commitment to collaboration were instrumental in navigating the fast-paced, innovative environments at Ascend.io, where I worked closely with professional services, customer success, and engineering teams.

Melbourne, Australia

As a Technical Lead of a Presales Solutions Architecture team, I possess a wealth of experience and expertise to support existing Elastic customers and expand the use of the Elastic Stack across our customer base, while also acquiring new business.In this role, I have played a crucial role in securing large commercial deals in the APAC region, working with companies such as Telstra, ANZ Bank, NAB, and others. I collaborate closely with various teams within Elastic, including engineering, support, marketing, and the community. I also engage with the broader user community at meetups and events within Elastic and beyond, with a particular focus on Observability. I am a regional SME in Application Performance Monitoring, Distributed Tracing, Metrics, Log Collection, Uptime, Synthetic Monitoring, and Real User Monitoring.I am particularly proud of pioneering Elastic's product enhancements in the Application Performance Monitoring space, OpenTelemetry, serverless observability and log aggregation.At Elastic, we believe in bottom-up go-to-market strategies and empowering practitioners, including developers, SREs, and engineers, to put our solutions to use. I am proud to be a part of our outreach programs, including the Tradecraft School for Observability, where I mentor and build teams, and teach the fundamentals of using our toolset in the monitoring space.During my tenure in this role at Elastic, I acquired a thorough understanding and expertise in monitoring, observability, cybersecurity, and search technologies from Elastic and our major competitors.

Melbourne, Australia

Exciting times are ahead as every industry navigates digital transformation, migrates its IT systems to the cloud, and strives to redefine itself in line with the bi-modal IT vision. I am playing a key role in driving MuleSoft's growth in the Southern region by providing technical support to sales and professional services teams, as well as driving architecture conversations with prospects and customers.In addition, I work closely with our partners to ensure their success in the market and am an active member of the MuleSoft community. My goal is to make the concepts of API-led connectivity, composable enterprise, and application networks a reality for our customers, and to drive digital transformation in a meaningful and impactful way.Through my experience in this role at Mulesoft, I gained proficiency in integration, API management, monitoring, and application network technologies used by MuleSoft and its competitors.

Melbourne, Australia

Product owner on a program performing migration of legacy Telstra applications to the internal cloud, establishing disaster recovery and fault tolerance. Technical oversight of agile delivery by the vendor team distributed between onshore and offshore, liaison with technology and business stakeholders. Providing TIBCO specialist and integration architecture expertise. Responsible for solution architecture and high level design. Working on enhancing the automation and continuous delivery capabilities.

Melbourne, Australia

Provides direction and specialist knowledge in applying TIBCO Fast Data platform to customer business. Facilitates of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sales cycle. Responsible for formulating technical proposals, and leading presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction. Collaborates with internal and external stakeholders to ensure solution feasibility. Authors proposals to fully implement the proposed solutions all the way from the customer business case to justify the deal, project planning of the implementation, to the details of product licensing. Provides advisory on competition to ensure correct positioning and presentation of TIBCO stack in competitive scenarios. Persuading business and technology stakeholders through presentations, demonstrations, and written communications. Leading contributor individually and as a team member, providing direction and mentoring to others.

Melbourne Area, Australia

Customer facing role as senior consultant/architect in APJ Professional Services Group. Architecture, solution design and development of applications and components based on Tibco product stack. I specialise in integration, messaging, business process management, complex event processing and master data management. End to end responsibility for project delivery - from requirements/design phase to production deployment and business-as-usual operation. Scoping, planning and tracking of projects, issues, risks, milestones, stakeholder communication, etc. Coaching and training of the team, mentoring and skills transfer to client's resources.Industry experience: Telecommunications, Finance and banking, Federal and State government, Transportation and Logistics, Oil and Gas, Minerals, Semiconductor, etc.Tibco stack experience:* Tibco telecommunications order management suite: ActiveFulfillment, ActiveCatalog* Complex Event Processing - BusinessEvents (BE), Streambase* Master Data Management - Collaborative Information Manager (CIM/MDM)* Business Process Management - iProcess suite, Business Studio. AMX BPM* Integration - BusinessWorks 5/6* Messaging - EMS, Rendezvous.* Business Intelligence, analysis and data visualisation - Spotfire, Jaspersoft* Enterprise collaboration and social networking - Tibbr and Formvine* Cloud management - Silver Fabric (DataSynapse)* Analytics - Spotfire, Jaspersoft, Maporama* Integration with 3rd party applications and systems: Murex, Calypso, LoanIQ, Reuters, FX trading, SAP, AS400, Babelfish, Telstra wholesale, NBN and others

Integration and application development. Solution design. Worked with Tibco (BusinessWorks, EMS, iProcess suite) and Websphere tool suites (including MQ and DataPower XI50). Integration with Salesforce.com.

Developing and supporting design automation solutions

Support and installation of field SCADA and electronic equipment

Bachelor, Computer Science

Diploma, Electronics Engineering