Mike Jankowski Email & Phone Number

East Aurora, Ny, Us

Hamburg, Ny, Us

• Oversee all aspects of technology infrastructure across multiple business units, subsidiaries, and enterprise• Lead in integrating multiple disparate networks and data centers into Enterprise footprint• Acts as primary designer and architect of Enterprise network and systems• Chief data center architect and senior engineer• Ensures infrastructure is maintained by best practice, responds to changes in demand, and keeps in contacts with business units to ensure the Enterprise is positioned for continued stable growth• Interface between all IT personnel from multiple companies• Lead for infrastructure refresh and migration of all legacy networks and systems into Enterprise data center and hybrid cloud• Part of IT leadership team• Oversees short and long-term strategy related to IT Infrastructure and spend; focus on strategic initiatives around enterprise IT initiatives• Key stakeholder in SAP implementation and development/support• Restructured IT support model, reducing support wait times and increasing system availability• Developing draft Disaster Recovery technical plan for the business; successfully tested and implemented during partial DR with no data loss or compromise to performance• Liaison with Managed Services Provider/vendor partners• Reduced overall telecom spend by $800k (45%) over 5 years by renegotiating contracts and deploying new technology

Hamburg, Ny, Us

• Held leadership role on SAP Infrastructure development team, focusing on architecture and design• Acted as lead architect for new data center deployment and migration• Oversaw overall direction and supervision of IT Operations department – total of three direct reports• Responsible for talent management and hiring of employees• Established new policy and procedures based on industry best practices• Guided the business towards maturing ITSM and other operations-related processes• Reduced contractor spend by $75k annually

Hamburg, Ny, Us

• Managed network design and implementations for 30+ locations• Deployed and maintained network consisting of Cisco, Meraki, and Juniper platforms• Ran point on business projects and initiatives and acted as primary contact for vendor-related work and escalations

Mississauga, Ontario, Ca

• Managed global footprint of data centers and Tier 3 support for customers and internal teams• Maintained complex network environments for customers both shared and private• Developed documentation and standard operating procedures for network related activities• Deployed technologies, including SD-WAN, VPLS, VXLAN, MPLS

Jacksonville, Fl, Us

• Acted as primary support contact for 3 major clients covering 1200+ locations across multiple countries• Deployed and maintained network connectivity for locations utilizing multiple technologies including OSPF, EIGRP, BGP, BFD, VSS, Nexus, SSO, HSRP, VRRP, 802.1x, and more• Participated in upgrade of redundant dedicated Internet circuits• Engaged in Statement of Work (SOW) generation and contract negotiations for client projects • Led efforts to ensure adherence to processes and procedures in order to satisfy our contracted SLAs

Buffalo, Ny, Us

• Responsible for all network, Exchange/E-Mail, SAN, and Active Directory deployments; designed and deployed multiple enterprise solutions across entire technology stack; and participated in security assessments and discoveries• Participated in change, problem, and incident management policy drafting and deployment company-wide • Led deployment of MPLS connectivity for branches related to 3 key acquisitions• Resolved several-dozen high priority incidents and outages pertaining to network, server, SAN, email, backup, and mainframe operations

Atlanta, Georgia, Us