Mike Harder Email & Phone Number

Summerville, South Carolina

Manage all aspects of new product qualification and test for Linde and Baoli products introduced into North American markets.

Hagerstown, MD

• Managed 63 Engineers worldwide, providing direct support to manufacturing, sales, and service.
• Organized teams led by Chief Engineers in Scissors, Booms, Trailers, and Vertical Products for North American, Europe, Asia, Middle East, and Pacific Rim markets, refining processes, improving time to project closure.
• Key contributor in Voice of the Customer visits working with Quality Engineers in continuous improvement activities, ensuring customer satisfaction; reduced warranty as a percent of sales to about 0.8 percent across.

Orrville, Ohio

• Coordinated activities for 90 Engineers and over 100 contractors in programs with $100M R&D budget. Directly supervised 42 engineers.
• Commonized all classes of Telescopic Material Handlers and Brands to increase margins by 15% on $1.5B of annual sales.
• Developed JLG’s first Design Validation Plan and Report (DVP&R) which resulted in more efficient test and compliance to regulations during first examination.
• Created tools and trained teams for quick response 8D problem solving.
• Partnered with marketing, gaining voice of the customer in design, with manufacturing in DFM / quality process controls and key suppliers, optimizing processes (DTC and PFMEA), achieving cost and quality targets.

Mcconnellsburg, PA

• Led team ranging from 30 to 40 engineers and technicians responsible for Reliability, Test, Standards, Regulations, and Prototype fabrication.
• Created JLG’s Reliability Program and institutionalized FMEA, risk mitigation, test philosophy, test plans, corrective action system and reporting, reducing warranty as percent of sales on 1 product line from 90%+ to.
• Integrated engineering standards, best practices, engineering training programs, reliability, test facilities, and test capabilities, after acquisitions of Gradall, Skytrak, Omniquip, and Lull, resulting in combined.
• Developed Commodity Qualification Requirements for Suppliers, ensuring parts met JLG Reliability and Quality targets.
• Contributed in writing JLG’s Quality Manual and procedures, complying with ISO 9001:2000 using ISO / TS16949 as guide; conducted internal audits on engineering and provided training, ensuring compliance during audits.
• Initiated Final Machine Quality Audit, serving as a “quality trap”, ensuring customers receive the highest level of quality even if other upstream controls fail.

Long Beach, MS

• Led team of 8 inspectors and engineers responsible for incoming inspection, engineering qualification test, and production test.
• Significant contributor in updating and implement Philips Quality Manual and procedures to comply with ISO 9001:1994. Conducted internal audits on manufacturing and provided training to ensure compliance during audits.
• Supervised first article and created reverse engineering capabilities with a Brown & Sharpe Coordinate Measuring System to create drawings from prototype parts.
• Designed and managed construction of a life test facility that ran 100s of domestic products 24 hours per day simultaneously recording data from 1000s of sensors. Completed ahead of schedule, $250K under budget, with.

Electrical Engineering Technology With Robotics Option

Bachelor Of Science (B.S.), Electrical Engineering Technology, Computer Science, Business, 3.47 /4.0