Mike Martin Email & Phone Number

Austin, Texas

Austin, Texas

Austin, Texas

Vice President of Board of Directors for a 501c3 charitable organization whose mission is to prepare amateur athletes for international competition.

Austin, Texas

Board member for a 501c3 charitable organization whose mission is to prepare amateur athletes for international competition.

Austin, TX

• Responsible for working with the Project Executive Team and state Health and Human Services Commission (HHSC) to perform all project reporting initiatives, ensuring all standards and deliverables are met. Duties.
• Rapid evaluation of various projects and providing recommendations to Project Executive Team
• Identification of solutions to various issues facing Project Team, resulting in overall cost savings
• Operational development of new processes and implementation of improvements on existing processes
• Project liason for audit functions (internal and external)
• Oversee project-wide newsletter for over 2,000 employees

Austin, TX

• Designing new plans/products and managing these projects through the various stages of their development/implementation.
• Licensed by Texas Department of Insurance (TDI) for General Lines (Life, Accident, Health & HMO);
• Liason with Texas Department of Insurance, concerning mandates connected to publicly-offered plans;
• Enhance/develop new products, per client needs.

Austin, Texas Area

• Designing new plans/products and managing these projects through the various stages of their development/implementation.
• Licensed by Texas Department of Insurance (TDI) for General Lines (Life, Accident, Health & HMO);
• Liason with Texas Department of Insurance, concerning mandates connected to publicly-offered plans;
• Enhance/develop new products, per client needs.

Greater Chicago Area

• Responsible for all incoming technical support communications and training inquiries, and main point-of-contact regarding client development & training on company’s premier software applications. Systems testing and.
• Trained new system users resulting in 75% increase of traffic on our systems, thereby also increasing profits

Austin, Texas Area

• Developed, updated, and implemented adjudication guidelines, policies and procedures. Tested new/existing products, program releases, and new procedures for accuracy and efficiency. Recommended, researched, and.
• Helped reduce processing errors in department by 15% in first 6 months of work

• Processed new medical/facility claims covering variety of business lines (i.e.- PPO, HMO, Mental Health services, Medicaid, etc.) and claim research.
• Processed claims totaling in excess of $500,000 per week

• Claims administrator for the Texas Medicaid Program, focusing on Medicaid policy and medical claims billing. Navigated state fiscal policy on a daily basis (mainly HHSC and TDHS). Mentor for new team members.
• Improved customer metrics by 15-20%

• Prepared and performed comprehensive reviews of all outgoing documentation for completeness.
• Project work on several accounts totaled an estimated $200,000 in ongoing business for company
• Acted as a primary client contact
• Focused on research of customer information requests

• Gained knowledge of media production, communication, and dissemination techniques, including alternatives to inform and entertain via written, oral, and visual media. Built strong, nationwide client base through.
• Brought several international clients on board the network, increased working inventory by approximately 30% in 1 quarter
• Wrote advertising copy for use in broadcast media to promote sale of goods and services
• Served as liaison between programmers and clients

Bs, Advertising

Activities and Societies: Golden Key National Honor Society, University of Texas Rugby Football ClubConversational English tutor for.

Ba, Advertising, Marketing

Activities and Societies: Golden Key National Honor Society, LeadershipTech Seminar Series, Texas Tech Rugby Football ClubStudied.