Mike Martin Email & Phone Number

Austin, Texas

Austin, Texas

Austin, Texas

Vice President of Board of Directors for a 501c3 charitable organization whose mission is to prepare amateur athletes for international competition.

Austin, Texas

Board member for a 501c3 charitable organization whose mission is to prepare amateur athletes for international competition.

Austin, Tx

Responsible for working with the Project Executive Team and state Health and Human Services Commission (HHSC) to perform all project reporting initiatives, ensuring all standards and deliverables are met. Duties include corporate communications for investor and media relations, external communications and business development. • Rapid evaluation of various projects and providing recommendations to Project Executive Team • Identification of solutions to various issues facing Project Team, resulting in overall cost savings • Operational development of new processes and implementation of improvements on existing processes • Project liason for audit functions (internal and external) • Oversee project-wide newsletter for over 2,000 employees

Austin, Tx

Designing new plans/products and managing these projects through the various stages of their development/implementation. • Licensed by Texas Department of Insurance (TDI) for General Lines (Life, Accident, Health & HMO); • Liason with Texas Department of Insurance, concerning mandates connected to publicly-offered plans; • Enhance/develop new products, per client needs.

Austin, Texas Area

Designing new plans/products and managing these projects through the various stages of their development/implementation. • Licensed by Texas Department of Insurance (TDI) for General Lines (Life, Accident, Health & HMO); • Liason with Texas Department of Insurance, concerning mandates connected to publicly-offered plans; • Enhance/develop new products, per client needs.

Greater Chicago Area

Responsible for all incoming technical support communications and training inquiries, and main point-of-contact regarding client development & training on company’s premier software applications. Systems testing and troubleshooting. • Trained new system users resulting in 75% increase of traffic on our systems, thereby also increasing profits

Austin, Texas Area

Developed, updated, and implemented adjudication guidelines, policies and procedures. Tested new/existing products, program releases, and new procedures for accuracy and efficiency. Recommended, researched, and developed enhancements for company processing systems, as well as creation of technical materials, appendices, and/or operating and maintenance instructions. • Helped reduce processing errors in department by 15% in first 6 months of work

Processed new medical/facility claims covering variety of business lines (i.e.- PPO, HMO, Mental Health services, Medicaid, etc.) and claim research. • Processed claims totaling in excess of $500,000 per week

Claims administrator for the Texas Medicaid Program, focusing on Medicaid policy and medical claims billing. Navigated state fiscal policy on a daily basis (mainly HHSC and TDHS). Mentor for new team members. • Improved customer metrics by 15-20%

Prepared and performed comprehensive reviews of all outgoing documentation for completeness. • Project work on several accounts totaled an estimated $200,000 in ongoing business for company • Acted as a primary client contact • Focused on research of customer information requests

Gained knowledge of media production, communication, and dissemination techniques, including alternatives to inform and entertain via written, oral, and visual media. Built strong, nationwide client base through bi-weekly status/strategy meetings with company executives. • Brought several international clients on board the network, increased working inventory by approximately 30% in 1 quarter • Wrote advertising copy for use in broadcast media to promote sale of goods and services • Served as liaison between programmers and clients

Bs, Advertising

Activities and Societies: Golden Key National Honor Society, University of Texas Rugby Football ClubConversational English tutor.

Ba, Advertising, Marketing

Activities and Societies: Golden Key National Honor Society, LeadershipTech Seminar Series, Texas Tech Rugby Football ClubStudied.