Mike Micallef Email & Phone Number

Campbell, California, United States

United States

With a 95% approval rating from our clients; Clarity Consultants is the leading provider of Learning & Development consultants. For more than 25 years, Clarity Consultants has specialized in increasing the capability and retention of our client’s workforce through transformational learning and development, training and facilitation experiences. We help clients to create, develop, and deliver high-impact learning and development solutions through our highly-qualified professionals who understand… Show more With a 95% approval rating from our clients; Clarity Consultants is the leading provider of Learning & Development consultants. For more than 25 years, Clarity Consultants has specialized in increasing the capability and retention of our client’s workforce through transformational learning and development, training and facilitation experiences. We help clients to create, develop, and deliver high-impact learning and development solutions through our highly-qualified professionals who understand your business objectives, create effective solutions, build and improve critical capabilities. Experience expertise with Clarity Consultants. Our areas of L&D consulting expertise include but not limited to the following:* Instructional Design* eLearning Content Development* Leadership Development* Learning Effectiveness* Leadership Development* Organizational Development* Training Delivery* Sales Enablement Show less

United States

• Responsible for leadership and customer loyalty on seven National Accounts totaling about $55M in revenue and all skillset including the following: Warehouse, IT, Engineering, Scientific, and Office/Clerical. • Travelled the country to educate clients on the best ways to attract and retain top talent which is vitally important given the 49-year low unemployment rate.• Partnered with my peers in other countries across the world to ensure our global strategy was in line for all global… Show more • Responsible for leadership and customer loyalty on seven National Accounts totaling about $55M in revenue and all skillset including the following: Warehouse, IT, Engineering, Scientific, and Office/Clerical. • Travelled the country to educate clients on the best ways to attract and retain top talent which is vitally important given the 49-year low unemployment rate.• Partnered with my peers in other countries across the world to ensure our global strategy was in line for all global accounts.• Provides leadership to recruiters, on-site managers, and branch managers across to discover the best sourcing and recruiting strategies for specific markets across the country.• Created customized reports for every client to track various metrics such as: turnover, fill percentage, interview to hire ratio, overtime spend, diversity spend, background turnaround time, etc. • Proactively met with client managers and executives at least once per quarter to discuss various reporting metrics and identify areas for opportunity. • Partner with my clients on various cost saving strategies like reducing overtime, payment terms, best ways to spend marketing dollars, screening tests, and the best ways to utilize temporary labor to reduce statutory costs. • Responsible for the maintenance and improvement of account specific gross margin and profitability which was typically improved through operational efficiencies without increasing the client’s markup. • Establishes, expands, and maintains diverse strategic contacts within the customer’s organization.• Ensures operational terms and conditions of customer’s contract are administered and services provided are within the scope of the contract. • Collaborates with field management to formulate service strategies and resolve operational challenges. Identifies opportunities to evolve the contract toward new products and services; guards against competitive positioning. Show less

Orange, Ca

• Managed up to 30 employees and oversaw Account Management, Recruiting, and Sales teams for my assigned accounts. • Consulted with client to discuss various recruiting strategies including: SOW’s, RPO’s, and MSP’s to large national clients. • Partnered with and led Volt recruiting teams to increase our fill ratios in my assigned accounts to provide recruiting strategies and ensure we were working as efficiently as possible. • Act as liaison between Volt and our clients to… Show more • Managed up to 30 employees and oversaw Account Management, Recruiting, and Sales teams for my assigned accounts. • Consulted with client to discuss various recruiting strategies including: SOW’s, RPO’s, and MSP’s to large national clients. • Partnered with and led Volt recruiting teams to increase our fill ratios in my assigned accounts to provide recruiting strategies and ensure we were working as efficiently as possible. • Act as liaison between Volt and our clients to ensure the best service possible, share best practices, and staffing industry trends. • Ensure contract compliance; coordinate with recruiting teams to ensure delivery to client requisitions.• Responsible for maintaining a high level of communication and accountability between the client’s corporate office users, Volt field offices, and our leadership. • Coordinated and presented to client executives Quarterly Business Reviews for all major accounts. • Grow current revenue and gross margin while creating new opportunities, including presenting service offerings of other Volt divisions. • Acquire RFQs, proposal and presentation opportunities. Assist in writing proposals and creating presentations for designated accounts. Provide sales support to the field on major accounts as needed. Show less

Santa Ana, Ca

2012: 202% of annual goal (through June)2011: 121% of annual goal2010: 99% of annual goal2009: 116% of annual goal2008: 112% of annual goal2007: 92% of annual goal2006: 102% of annual goal2005: 110% of annual goal • Aerotek’s main point of contact for several of their largest accounts including: United Health Group, Bank of America, Washington Mutual, GMAC, Abbott, and Henkel.• Aerotek’s… Show more 2012: 202% of annual goal (through June)2011: 121% of annual goal2010: 99% of annual goal2009: 116% of annual goal2008: 112% of annual goal2007: 92% of annual goal2006: 102% of annual goal2005: 110% of annual goal • Aerotek’s main point of contact for several of their largest accounts including: United Health Group, Bank of America, Washington Mutual, GMAC, Abbott, and Henkel.• Aerotek’s subject matter expert nationally for our United Health Group account. Helped all offices across the county build game plans to deliver on their specific markets. Also handled escalation issues nationally for the account and built relationships with the entire contract labor office. • Managed up to 50 Aerotek recruiters on large call center, and healthcare projects for our clients. • Recruited on contract, contract to hire, and direct hire positions for many employers in Orange County and the United States. • Built relationships and sold our services to all of my named accounts. Started at 0% market share with all of these clients and through the years Aerotek became the #1 vendor in my locations in almost all of them.• Specialized in managing and recruiting call center, healthcare, mortgage, administrative, accounting, and finance positions.• Recruited on site at Bank of America’s regional headquarters and handled all of their temporary and permanent staffing. Managed a team of five recruiters and recruiting coordinators. • Created and implemented customized behavioral interviewing questions for specific companies and departments to identify the best candidates and to ultimately reduce attrition. • Recruited for almost every major company in Orange County, CA including: United Health Group, CCi, Gilead, Wells Fargo, Bank of America, Abbott, Henkel, etc. Show less