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Michael F. Email & Phone Number

Customer Success Manager, Strategic at Sprout Social, Inc.
Location: Raleigh-Durham-Chapel Hill Area, United States, United States 11 work roles 2 schools
1 work email found @peopleadmin.com LinkedIn matched
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Work email m****@peopleadmin.com
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Current company
Sprout Social, Inc.
Role
Customer Success Manager, Strategic
Location
Raleigh-Durham-Chapel Hill Area, United States, United States

Who is Michael F.? Overview

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Quick answer

Michael F. is listed as Customer Success Manager, Strategic at Sprout Social, Inc., based in Raleigh-Durham-Chapel Hill Area, United States, United States. AeroLeads shows a work email signal at peopleadmin.com and a matched LinkedIn profile for Michael F..

Michael F. previously worked as Enterprise Customer Success Manager at Pendo.Io and Manager, Sales & Customer Success at Powerschool Group Llc. Michael F. holds Ba, Psychology, Pharmacology from University Of Missouri-Columbia.

Company email context

Email format at Sprout Social, Inc.

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*@peopleadmin.com
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AeroLeads found 1 current-domain work email signal for Michael F.. Compare company email patterns before reaching out.

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Profile bio

About Michael F.

Experienced Customer Success Professional with a demonstrated history of achievement working within the SaaS software industry.

Listed skills include Leadership, Volunteer Management, Event Planning, Fundraising, and 46 others.

Current workplace

Michael F.'s current company

Company context helps verify the profile and gives searchers a useful next step.

Sprout Social, Inc.
Sprout Social, Inc.
Customer Success Manager, Strategic
Website
sproutsocial.com
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Company profile
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11 roles

Michael F. work experience

A career timeline built from the work history available for this profile.

Customer Success Manager, Strategic

Current
Sprout Social, Inc.

Chicago, Illinois, US

Dec 2023 - Present

Enterprise Customer Success Manager

Pendo.Io

Raleigh, North Carolina, US

Mar 2019 - Dec 2023

Manager, Sales & Customer Success

Powerschool Group Llc

Folsom, CA, US

Managed Renewals and Retention for a territory over $22 Million in ARR. Led a team of 2 CSM's driving post sale expansion and renewal.

Sep 2018 - Mar 2019

Customer Success Engagement Specialist

Powerschool Group Llc

Folsom, CA, US

Managed our 1:Many efforts for our HigherEd division.

Jun 2018 - Oct 2018

Customer Success Advisor

Peopleadmin

Folsom, California, US

  • Managed Renewals and Retention for a territory over $11 Million in ARR.
  • Expanded renewal engagement channels, increasing the long term contract conversion rate 8%.
  • Increased NPS promoters by 21%
  • Served as the internal advocate for my customers, working cross functionally with sales, product, customer service, engineering and leadership.
  • Managed multiple cross functional projects, including implementations, customized integrations, and product adoption.
  • Facilitated customer facing user groups.
Aug 2016 - Jun 2018

Customer Success Specialist

Netchemia, A Peopleadmin Company

Prairie Village, Kansas, US

  • Build and manage strong positive customer relationships with employers across K-12
  • Utilize creative problem solving skills to resolve both technical and functional problems
  • Determine the right course of action or escalation for customer requests/issues
  • Support multiple software products, coordinating various projects and detailed configurations
  • Write and edit instructional knowledge base articles to enhance customer self-service
  • Resolve issues by utilizing appropriate resources and effectively communicating issue resolution
Jun 2014 - Dec 2014

Adoption And Engagement Specialist

Netchemia, A Peopleadmin Company

Prairie Village, Kansas, US

-Promoted adoption of new and existing features. -Increased engagement with our customer base.-Defined and utilized our first customer segmentation plan. -Deployed and Managed our first NPS survey for each product line. -Organized our local UserGroup customer meetups. -Worked with Product to define NPS customer feedback trends. -Developed Customer.

Nov 2013 - May 2014

Senior District Executive

Boy Scouts Of America

Irving, TX, US

  • Lead a 12 member board and 60 member advisory committee of adult volunteers.
  • Fundraised over $200k annually with direct campaigns, business support and special events.
  • Managed a territory with 54 units, 1,700 youth and over 1,000 adult volunteers.
Jan 2009 - Nov 2013

Exploring Executive

Learning For Life

Increased total youth membership by 16% in 2008Organized and facilitated the Impact Event to bring together leaders in the Law Enforcement Community to promote the Exploring programTrained over 20 adult leaders to deliver the Exploring program more effectively Provided customer service to 21 Units with 622 youth and mediated any problems brought to my.

Mar 2008 - Dec 2008

Esl Instructor

Suncheon, South Korea Life Long Learning Center

Taught K-12, College and adult education classes at three Community CentersDesigned and Implemented over 52 age appropriate lesson plans and activitiesConducted weekly report and collaboration meetings that allowed the 12 other teachers to address the challenges that they faced and to share their successful teaching strategies

Aug 2006 - Aug 2007
Team & coworkers

Colleagues at Sprout Social, Inc.

Other employees you can reach at sproutsocial.com. View company contacts →

TS Tim Sunzeri Tim Sunzeri Colleague at Sprout Social, Inc. Fort Collins, Colorado, United States, United States View → JM Jason Mcintyre Jason Mcintyre Colleague at Sprout Social, Inc. Greater Bangor Area, United States View → BF Boo Fagan Boo Fagan Colleague at Sprout Social, Inc. Greater Chicago Area, United States, United States View → RL Rachel Lamb Rachel Lamb Colleague at Sprout Social, Inc. Seattle, Washington, United States, United States View → TK Tom Karaflos Tom Karaflos Colleague at Sprout Social, Inc. Chicago, Illinois, United States, United States View → ET Erika Thephasdin Erika Thephasdin Colleague at Sprout Social, Inc. Greater Chicago Area, United States, United States View → JD Jack Disilvestro Jack Disilvestro Colleague at Sprout Social, Inc. Chicago, Illinois, United States, United States View → KT Kamil Tomala Kamil Tomala Colleague at Sprout Social, Inc. Gmina Brzeźnica, Małopolskie, Poland, Poland View → SH Seth Hines Seth Hines Colleague at Sprout Social, Inc. Greater Seattle Area, United States, United States View → SC Sarah Clarkson, Psm I Sarah Clarkson, Psm I Colleague at Sprout Social, Inc. Chicago, Illinois, United States, United States View →
2 education records

Michael F. education

Ba, Psychology, Pharmacology

University Of Missouri-Columbia

Master Of Public Administration (Mpa), Entrepreneurship

University Of Missouri-Kansas City
FAQ

Frequently asked questions about Michael F.

Quick answers generated from the profile data available on this page.

What company does Michael F. work for?

Michael F. works for Sprout Social, Inc..

What is Michael F.'s role at Sprout Social, Inc.?

Michael F. is listed as Customer Success Manager, Strategic at Sprout Social, Inc..

What is Michael F.'s email address?

AeroLeads has found 1 work email signal at @peopleadmin.com for Michael F. at Sprout Social, Inc..

Where is Michael F. based?

Michael F. is based in Raleigh-Durham-Chapel Hill Area, United States, United States while working with Sprout Social, Inc..

What companies has Michael F. worked for?

Michael F. has worked for Sprout Social, Inc., Pendo.Io, Powerschool Group Llc, Peopleadmin, and Netchemia, A Peopleadmin Company.

Who are Michael F.'s colleagues at Sprout Social, Inc.?

Michael F.'s colleagues at Sprout Social, Inc. include Tim Sunzeri, Jason Mcintyre, Boo Fagan, Rachel Lamb, and Tom Karaflos.

How can I contact Michael F.?

You can use AeroLeads to view verified contact signals for Michael F. at Sprout Social, Inc., including work email, phone, and LinkedIn data when available.

What schools did Michael F. attend?

Michael F. holds Ba, Psychology, Pharmacology from University Of Missouri-Columbia.

What skills is Michael F. known for?

Michael F. is listed with skills including Leadership, Volunteer Management, Event Planning, Fundraising, Nonprofits, Public Speaking, Customer Service, and Community Outreach.

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