Michael Wu Email & Phone Number

Menlo Park, California, United States

• Developed Product Requirements Document (PRD) for AI surgery recovery app, proactively identifying customer needs across multiple business units and demonstrating app's potential to drive business value for each unit.• Secured unanimous stakeholder approval by curating compelling Figma prototypes for AI surgery recovery application, enhancing cross-functional collaboration with UX team and expediting partnership agreement formation between multiple internal business units.• Developed a KPI dashboard for Stryker's AI product suite, increasing data accuracy and reporting efficiency by 25% for 8 AI products.

• Drove ideation and collaboration as team lead for 8 analysts, spearheading the development of data-driven strategies that resulted in a projected 15% reduction in fraudulent lemon law claims and a 20% improvement in customer satisfaction scores.• Independently sourced and synthesized data from 5 legal databases using Python and Pandas to develop process optimization strategies.• Facilitated weekly meetings with stakeholders, aligning work and initiatives with company OKRs, increasing team efficiency by 15%.

• Volunteered to analyze feedback from 10 restaurant owners, identifying pain points and proposing 7 new features to increase retention.• Integrated new payment methods such as Apple Pay and credit card payment using the Stripe API to expand users’ payment options.

• Conducted comprehensive competitor analysis of 6 business API providers, recommending 5 key features that were successfully integrated into the WhatsApp Business API, enhancing its functionality and competitive edge in 4 innovative and profitable industries.• Identified 10+ potential partnerships and regions of interest prioritized by opportunity size to expand the WhatsApp Business API.• Developed product roadmap for WhatsApp Business API enhancements, balancing technical feasibility and revenue impact.

• Developed a competitive benchmarking system of global OEM’s key digital offerings to inform Ford’s strategic decision-making.• Analyzed 10 competitors’ connected services and provided go-to-market (GTM) strategies to differentiate Ford from its competitors.• Undertook market research of the connected services and ADAS industries to identify important factors in revenue projection analysis.

• Verified the reasonableness of supporting documents provided by clients over the course of two audits of biotechnology companies.• Used IDEA data analytics software to estimate the total amount of misstatement in accounts through monetary unit sampling.• Engaged in daily standups with senior associates at the firm to ensure high quality of work, receive feedback, and align objectives.

Los Gatos, California, United States

• Extracted insights and visualizations from 300+ survey respondents using Pandas to steer the direction of a new product launch.• Conceptualized a framework of 30+ factors impacting conversion rate with aim to convert 30% of 600 million worldwide users.• Assembled user profile segments with strategy recommendations backed by quantitative survey data and 15+ qualitative interviews.

Irvine, California, United States

Bachelor'S Degree, Data Science

Bachelor Of Business Administration - Bba, Global Management Program

High School Diploma