Mike Keane Email & Phone Number

Plano, Texas, Us

Accomplishments:Managing services delivery staff to meet project implementation goals of on-time delivery, client satisfaction, scope management and revenue and margin targets.Managed team of professionals on-shore and off-shore to attain 25% margin target on services delivery and 85% overall utilization targets. Managing a team that consistently recognized YOY services revenue growth.Responsibilities: Management of Product Lifecycle Managment software implementations for customer project activity.Resource Capacity & Forecasting for projects. Development of Services offerings for Design and Simulation Services to provide a prescriptive approach on services. Conducting employee performance reviews.Staff development and carree growth.Coaching, Mentoring and Development.Conduct employee recruiting for all professional levels.Project alignment activities and requirement gathering to maintain a focus on staffing needs and staff development opportunities.

Plano, Tx, Us

Managed Services implementation BusinessResponsibilities: Developing and delivering business value, project planning, requirements gathering, customer alignment, deployment strategies project staffing, risk management, quality assurance, and financial management.Staff development

Plano, Tx, Us

Lead Transition of team from a CAD/CAM/CAE support and implementation team to one that incorporated PDM/PLM software customization and services.Implemented best practices used by the implementation staff to manage projects and deliver quality services on time and within budget.Performed process assessments, fit-gap analysis for customers to define product development processes; identify challenges, fits, gaps and impediments.Developed implementation plans to represent a solution.Managed all aspects of implementation projects: including developing and delivering business value, project planning, requirements gathering, customer alignment, deployment strategies project staffing, risk management, quality assurance, and financial management. Organized development, delivery and training of PM2 - Project Management Methodology as we adopted the PMI framework for project deployments. Prepared responses to technical and service components of RFPs, RFIs, and RFQs.

Provided funded on-site implementation support to I-DEAS customers, acting as their principal contact for SDRC. This support includes design and simulation products, specifically enforcing best practices and appropriate techniques with CAD, CAM and CAE products.Planned software deployments for new installations and configured project structure, data templates, and data management based upon the customer requirements and needs.Developed best practice techniques and present these techniques to users in seminar training format. Worked with customers on engineering and business process improvements that were achieved with implementation and training with I-DEAS software.Provided post-sales support to strategic customers in the region; developed overall deployment plans with the goal to drive additional software sales and referenceable customers.

Newport Beach, Ca, Us

Alkmaar, Noord Holland, Nl