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A business leader with experience in leading organisations through the full lifecycle - form startup and growth, to restructuring and transformation. My passion is unlocking the potential of organisations - whether building teams, driving the development and delivery of services and products, or leading change initiatives. As a leader I seek to enable and empower people to challenge themselves to excel. As a technologist I seek to identify and leverage progressive technologies that deliver real value to the business.
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Senior ConsultantSantegic Feb 2023 - PresentWaterford, County Waterford, Ireland -
Site Lead / Director Technology & Software EngineeringApsi Jul 2022 - Jan 2023Waterford, County Waterford, IrelandOversee all aspects of APSI's operations. Work with Product Managers to ensure strategic alignment of APSI's CX Platform and iPaaS product development. Work with Software Engineering Manager to ensure development teams are resourced , operating to best practice and delivering on objectives. -
Director Of Technology & Business TransformationEmerald Contact Centre (Ecc) Oct 2021 - Jan 2023Waterford, County Waterford, IrelandOversee all technology needs of the contact centre. Lead digital transformation including adoption of automation & bots and shift to omni-channel contact centre. Pivot from reporting via Excel to centralised data storage with analytics, sentiment analysis and VoC. Deep CRM and marketing campaign platform integration. -
Director Of Product & Software EngineeringApsi Sep 2018 - Oct 2021Waterford, County Waterford, IrelandReporting to the CTO of 14 West, in this role I was responsible for the delivery of software engineering services as well as driving the vision for the group's next generation of business systems.
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Managing DirectorThreefold Systems Sep 2015 - Aug 2018I was appointed to the position of Operations Manager and later promoted to Managing Director, with a brief to put in place the building blocks to help grow Threefold’s agency business. As a new operation, this required shaping a distinct company culture, driving process definition and adoption, hiring the right talent and attracting new business. -
Product Owner / Systems AnalystThreefold Systems May 2015 - Sep 2015Waterford IrelandDrive development of new products. Requirements gathering and system analysis. Develop/administer Altassian Confluence documentation wikki. Create software development & operations workflow processes.
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Trainer / CoachRiverwalk Coaching Sep 2013 - May 2015
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Training & Knowledge ManagerEquifax Apr 2013 - Aug 2013Wexford -
OwnerRiverwalk Coaching Mar 2008 - Apr 2013Business & Executive CoachingLeadership & Team DevelopmentGroup and Team FacilitationTraining & Development Consultant
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Senior ConsultantTransitionireland Sep 2010 - Mar 2012DublinTRANSITIONireland is a wholly owned Irish Company that was set up in 2000 to provide high quality Outplacement and Career Transition, Executive Coaching and Human Resources Change Consulting services.In that time TRANSITIONireland has established itself as a leading provider, and we already have an extensive Client base consisting of Ireland’s most highly respected companies. Our proven track record of success across industry sectors has placed us in a strong position in the Irish Market.
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Training SpecialistSun Life Financial Jun 2002 - Mar 2008As part of the Enterprise Training & Development Team, my role was to design & deliver specialist training programs to support organizational needs across all sites. This involved designing and delivering a wide variety of training programs covering leadership and team development; financial processing; regulatory & compliance; systems &technical training; customer service and soft skills.The role also involved tranistioning services between sites and supporting the introduction of new services.
Mike Kelliher Skills
Mike Kelliher Education Details
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Michael Smurfit Ucd Postgraduate Business SchoolExecutive And Business Coaching -
Psychology / Classical Civilisation -
Clongowes Wood College
Frequently Asked Questions about Mike Kelliher
What company does Mike Kelliher work for?
Mike Kelliher works for Santegic
What is Mike Kelliher's role at the current company?
Mike Kelliher's current role is Senior Consultant.
What is Mike Kelliher's email address?
Mike Kelliher's email address is mk****@****ems.com
What is Mike Kelliher's direct phone number?
Mike Kelliher's direct phone number is +3538727*****
What schools did Mike Kelliher attend?
Mike Kelliher attended Michael Smurfit Ucd Postgraduate Business School, Waterford Institute Of Technology, University College Dublin, Clongowes Wood College.
What are some of Mike Kelliher's interests?
Mike Kelliher has interest in Health.
What skills is Mike Kelliher known for?
Mike Kelliher has skills like Executive Coaching, Coaching, Career Development, Training, Management, Career Counseling, Performance Management, Consulting, Workshop Facilitation, Leadership Development, Business Coaching, Psychometrics.
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Mike Kelliher
Ireland -
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