Mike Kirchmaier Email and Phone Number
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Entrepreneurial leader with recognized ability to create new business opportunities, discern profitable emerging technology trends, and develop long-term partnerships. Accomplished professional services sales leader driving revenue by helping customers achieve strategic outcomes and great customer experiences. Senior level sales, marketing and management experience including consultative selling, professional services consulting, relationship management and strategic alliances. Experienced collaborator and business development expert for complex, evolving businesses. CAREER HIGHLIGHTS • Awarded Avaya’s “Circle of Excellence” for achieving over 200% of revenue goal. • Launched a new consulting firm division growing revenue from $200,000 to more than $50,000,000 annually. • Coached a product management team to create an enormously successful offering for a major telcom. • Managed strategic alliances, including Cisco, for one of the world's largest telecoms. • Senior strategic sales team leader at a financial technology company responsible for serving a top 5 U.S. bank, including business development, leading cross functional teams, sales, project delivery and P & L. • Led relationship management team for Prepaid card portfolio of over 2 million cardholders and $3B of government and corporate clients. CURRENT READING • Principles, Ray Dalio • Think Again, Adam Grant • Mitch Rapp Novels, Vince Flynn• The Legacy Journey, Dave Ramsey CURRENT PODCASTS • IdeaCast, Harvard Business Review • Armchair Experts, Dax Shephard • Revisionist History, Malcom Gladwell • The Osterholm Update, Michael Osterholm
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Client Solutions DirectorAvaya Oct 2019 - PresentMorristown, New Jersey, UsAccountable for sales growth and solution offerings of Professional Services for Contact Center, Customer Experience, CCaaS, AI, SaaS, CPaaS and Cloud in the SLED segment. • Grow revenue through collaborating with clients to transform customer experience to create outcome-based solutions with Avaya professional services and strategic partners. • Manage sales in consulting / professional services model with statement of work, pricing, pursuit strategy and collaboration with multiple subject matter experts in a matrix environment of internal, partner and customer stakeholders. • Drive professional services consulting and advisory services at senior levels enabling customers to define and implement multi-channel customer experience business transformation.
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Client Principal - Avaya Professional ServicesAvaya Jan 2016 - Oct 2019Morristown, New Jersey, UsManaged sales of professional services for large, complex enterprise customers such as U.S. Bank, Target, United Health Care, and Progressive Insurance. • Professional Services sales include all of Avaya’s Advanced Solutions portfolio: Contact Center, Customer Experience, Managed Services, Cloud, and Custom Applications as well as all Alliance Partner products and services. • Coordinated Discovery Workshop engagements to clarify and prioritize customers’ strategic initiatives and create strategic roadmap for 3 - 5 year planning cycles. • Awarded Avaya’s “Circle of Excellence” for achieving over 200% of revenue goal.
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Vice President / Sales Manager – Government & Corporate Prepaid Cards, Retail Payment SolutionsU.S. Bank 2013 - 2015Minneapolis, Mn, UsLed a team of high-performing relationship managers focusing on growth, client satisfaction and relationship management for US Bank’s largest Government and Corporate prepaid card clients with a portfolio of over 2.5 million cardholders and $3B annual card transactions.• Team achieved nearly 110% of annual plan and increased profitability over 20%.• Reorganized team to improve sales effectiveness, accelerate contract renewals, increase new revenue, drive higher margins and improve client satisfaction.• Drove cross sell initiatives with internal business lines to increase overall client revenue.• Created trusted client relationships by collaborating on strategic initiatives and value propositions.• Provided guidance to senior leadership, product teams and peers on improving customer experience, industry trends and competitive strategies. -
Enterprise Account Manager - Us Major Bank SegmentNcr Corporation 2008 - 2013Atlanta, Georgia, UsSenior sales leader responsible for U.S. Bank relationship, including business development, leading cross functional teams, sales, project delivery and P & L.• Grew new annual revenue from less than $1M to over $6M. • Cultivated strategic project pipeline of over $40M of professional services, hardware, software, cloud, managed services, and application development.• Collaborated with client leadership on strategic innovation projects for self service, branch transformation, loyalty, mobile, SaaS, POS, payments, ATM and deposit image.• Facilitated executive leadership briefings to align client requirements with solution portfolio, professional services, product management, finance, and legal teams. -
Senior Enterprise Account ExecutiveNew Edge Networks 2007 - 2008Vancouver, Wa, UsLed the acquisition and growth strategy for the company’s largest and most complex clients. Negotiated contracts, applied strong financial management and ROI skills with solution selling approach with senior executives. • Achieved top sales ranking in 5 months at over 200% of plan. • Reduced channel sales cycle by 30% by creating new channel partner account strategies. -
Business Solutions Consultant - Unified Communications / Managed ServicesVerizon Enterprise Solutions 2005 - 2007Basking Ridge, Nj, UsManaged cross functional sales team initiatives for Unified Communications, VoIP, SIP, Cloud, Managed Services, Hardware, Software and Professional Services for over 700 clients.
Mike Kirchmaier Skills
Mike Kirchmaier Education Details
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St. Olaf CollegePolitical Science And Government -
Carlson Executive Education, University Of MinnesotaDigital Transformation
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Carlson Executive Education, University Of MinnesotaStorytelling For Leaders
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Carlson Executive Education, University Of MinnesotaFinance For Non-Financial Managers
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Copc IncBest Practices For Customer Experience Operations
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The Johns Hopkins UniversityCovid-19 Contact Tracing Certification
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University Of St. ThomasExecutive Education
Frequently Asked Questions about Mike Kirchmaier
What company does Mike Kirchmaier work for?
Mike Kirchmaier works for Avaya
What is Mike Kirchmaier's role at the current company?
Mike Kirchmaier's current role is Sales & Professional Services | Complex Problem Solver | Sales & Team Leader | Digital Transformation | Strategic Client Development.
What is Mike Kirchmaier's email address?
Mike Kirchmaier's email address is ki****@****msn.com
What is Mike Kirchmaier's direct phone number?
Mike Kirchmaier's direct phone number is (908) 953*****
What schools did Mike Kirchmaier attend?
Mike Kirchmaier attended St. Olaf College, Carlson Executive Education, University Of Minnesota, Carlson Executive Education, University Of Minnesota, Carlson Executive Education, University Of Minnesota, Copc Inc, The Johns Hopkins University, University Of St. Thomas.
What are some of Mike Kirchmaier's interests?
Mike Kirchmaier has interest in Technology And Innovation, Fly Fishing, Skiing, Entrepreneurship, Biking.
What skills is Mike Kirchmaier known for?
Mike Kirchmaier has skills like Solution Selling, Enterprise Software, Cross Functional Team Leadership, Telecommunications, Professional Services, Outsourcing, Business Development, Strategy, Leadership, Sales Operations, Technology And Innovation, New Business Development.
Who are Mike Kirchmaier's colleagues?
Mike Kirchmaier's colleagues are Basavaraj Karadakal, Robin Nelson, Sandra Parker-Murray, Eugene Jarrett, Jason Kenyon, James Corliss, Mark Woolley.
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