As a Head of Services I'm covering team and processes management, consistently improving services to better serve our clients. At SOAR we help our clients manage their brand reputation and reach more people through different social media channels and not only with their brand. Specializes in: 📌 Team management📌 Workflows / SOPs building📌 Fixing broken processes 😁📌 Marketing strategy / customer's acquisition pipeline / 📌 Customer's journey building 📌 Product and project management📌 Other business processes (New product and Service Launch, process improvement, OKRs setting, etc)