AeroLeads people directory · profile
Mike Kowal Email & Phone Number
Head of Customer Success
at
LegalOn Technologies
1 work email found
@groundtruth.com
3 phones found area 708, 800, and 212
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Customer Success
Location
Los Angeles Metropolitan Area, United States, United States
Company size
Who is Mike Kowal? Overview
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Quick answer
Mike Kowal is listed as Head of Customer Success at LegalOn Technologies, a company with 118 employees, based in Los Angeles Metropolitan Area, United States, United States. AeroLeads shows a work email signal at groundtruth.com, phone signal with area code 708, 800, 212, and a matched LinkedIn profile for Mike Kowal.
Mike Kowal previously worked as EVP of Customer Experience at Foundation Ai and Advisor at Backengine. Mike Kowal holds Mba, Marketing from University Of Dayton.
Company email context
Email format at LegalOn Technologies
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{first}.{last}@groundtruth.com
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AeroLeads found 1 current-domain work email signal for Mike Kowal. Compare company email patterns before reaching out.
Profile bio
About Mike Kowal
Leader who drives the success of clients and organizations. Oversees a wide variety of business activities, including Customer Success, renewal and upsells. Expert in process optimization and implementing strategies to retain and grow customers. Skilled in mentoring and leading all members of the organization to achieve business and financial goals.I'm an Executive Customer Success Leader with a proven track record in driving customer retention and expansion for SaaS companies. My expertise lies in building, scaling, and mentoring teams to achieve business and financial goals. I've spent the last 15+ years leading various business activities including Customer Success, Customer Support and Implementation and Onboarding.My journey as a VP of Customer Success at interface.ai and Lily AI has honed my skills in creating successful teams and leading team members across different locations and countries. At Evisort, I established the Customer Experience team for a SaaS-based Contract Lifecycle Management company that scaled from 2 to 30+ people across various customer-centric roles from Series A through Series C rounds.If you're looking for someone who can drive your customer success strategy forward while building high-performing teams that deliver results, let's connect!
Listed skills include Leadership, Marketing Management, Direct Marketing, E Commerce, and 31 others.
Current workplace
Mike Kowal's current company
Company context helps verify the profile and gives searchers a useful next step.
Legalon Technologies
13 roles · 24 years
Mike Kowal work experience
A career timeline built from the work history available for this profile.
Evp Of Customer Experience
Current
May 2024 - Present
Advisor
CurrentBackEngine analyzes every customer call, email, and slack message so nothing your customers say is ever missed.
Apr 2024 - Present
Vice President Of Customer Success
Created Customer Success team and led Support, Technical Account Management and Product Delivery team members across the US and India. Interface.ai is an innovative leader in Conversational AI for Financial Institutions offering chat and phone bots along with employee productivity tools using a Chat GPT like interface.
Mar 2023 - Apr 2024
Vice President Of Customer Success
Led Customer Success and Operations teams for an AI-driven Product Attributes Platform company that enables retailers to add additional attributes to their products so that their customers can search using their language and find what they are looking for quickly and easily.
Oct 2022 - Mar 2023
Vice President Of Customer Experience
Created Customer Experience team for a SaaS-based Contract Lifecycle Management company and led team from Series A through successful Series B ($35M) & C ($100M) rounds. Scaled team from 2 to 30+ people across Customer Success, Customer Support, Customer Solutions/Implementation and Training & Adoption.
Apr 2020 - Oct 2022
Head Of Customer Success And Account Management, Americas
Responsible for all post-sales in Americas and a seamless customer journey from Sales, through onboarding, utilization, upsell and renewal for SaaS-based social media marketing platform
Jul 2018 - Apr 2020
Vp Client Services - Cj Affiliate
CJ Affiliate is part of Conversant. Responsible for Customer Success and managing client spend of over $750 million in affiliate channel. Manage the largest region of the company and lead a team of 90+ in Chicago, New York, Atlanta and Boston.
Jul 2014 - Jun 2018
Vp, Strategic Accounts
Provide leadership for over 35 accounts and manage 4 Client Development Directors with oversight for strategy, analytics, creative and media. Create personalized databased messaging campaigns to drive customer acquisition, remarketing and retention results through display, site, email and mobile platforms.
Jul 2012 - Jul 2014
Vp, Account Management - Dotomi (Startup That Was Purchased By Valueclick And Renamed Conversant)
As part of the start-up Dotomi, Leader of Account Management team as company scaled from start-up to growth phases and purchase by ValueClick (then renamed Conversant). Scaled team from 8 to 35 people over 18 months. Account Management team is responsible for client management, campaign set-ups, troubleshooting, creative development and ongoing customer.
Mar 2010 - Jul 2012
Vp, Account Management
LinkShare is a leading provider of full-service online marketing solutions specializing in the areas of Search (SEM), Lead Generation and Affiliate Marketing. Oversaw account management teams (~40 people) with 500+ clients ranging from Fortune 100 to small, entrepreneurial companies. Responsible for client service and strategy, team management, P&L and.
Feb 2008 - Mar 2010
Managing Director, Account Management
Managed client relations, overseeing pay-for-performance advertising programs for over 30 retailers. Key clients included: Nordstrom, Lands’ End, Hotwire, Dell Estee Lauder, Neiman Marcus, JC Penney, and ShopNBC.
Apr 2005 - Jan 2008
Sr. Marketing Manager
Manage financial planning, forecasting, strategy and execution for affinity client direct marketing campaigns.Product manager for Consumer Protection Products. Responsibilities include: creation of category concepts and strategy, consumer and client research, product development, and P&L management.
2002 - Apr 2005
2 education records
Mike Kowal education
Mba, Marketing
University Of Dayton
Mis, Decision Sciences; Minor: Computer Science
University Of Dayton
FAQ
Frequently asked questions about Mike Kowal
Quick answers generated from the profile data available on this page.
What company does Mike Kowal work for?
Mike Kowal works for LegalOn Technologies.
What is Mike Kowal's role at LegalOn Technologies?
Mike Kowal is listed as Head of Customer Success at LegalOn Technologies.
What is Mike Kowal's email address?
AeroLeads has found 1 work email signal at @groundtruth.com for Mike Kowal at LegalOn Technologies.
What is Mike Kowal's phone number?
AeroLeads has found 3 phone signal(s) with area code 708, 800, 212 for Mike Kowal at LegalOn Technologies.
Where is Mike Kowal based?
Mike Kowal is based in Los Angeles Metropolitan Area, United States, United States while working with LegalOn Technologies.
What companies has Mike Kowal worked for?
Mike Kowal has worked for Legalon Technologies, Foundation Ai, Backengine, Interface.Ai, and Lily Ai.
How can I contact Mike Kowal?
You can use AeroLeads to view verified contact signals for Mike Kowal at LegalOn Technologies, including work email, phone, and LinkedIn data when available.
What schools did Mike Kowal attend?
Mike Kowal holds Mba, Marketing from University Of Dayton.
What skills is Mike Kowal known for?
Mike Kowal is listed with skills including Leadership, Marketing Management, Direct Marketing, E Commerce, Database Marketing, Strategic Partnerships, Online Marketing, and Digital Strategy.
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