Mike Kripl Email & Phone Number

Troy, Michigan, United States

Assist in developing and implementing overall company strategy in regards to external partners.Develop, foster and manage third-party relationships and provide support for related programs and initiatives in support of company strategy and goals. Analyze business drivers at both the partner and program level to drive program/partner communications both internally and externally.Build, set and communicate performance plans to get results. Identify areas where a change is vital with an external partner/internal stakeholder or an internal process. Identify root cause and generate a range of solutions with associated benefits, costs, and risks.Deliver on strategic and program priorities. Plan, build and run projects utilizing SQL and Power BI for data visualization. Initiate recommendations based off insights and work with manager to finalize objectives.Ensure a culture of compliance including partner compliance with company expectations and vice versa. Emphasize MCM consumer treatment expectations in all internal and external interactions.

Troy, Mi

Support daily business operations by answering phone calls, taking orders, processing sales, paperwork etc.Run the branch in the Manager’s absence – including handling payroll and ordering weekly stock shipmentsMaintain relationships with customers and vendors over the phone or occasional account visits. Monitor inventory levels by analyzing purchase history and appropriately adjusting min/max levels.Receive and verify weekly stock shipments – Store stock items. Properly process and fill orders and set them up to be shipped, including creating the Bill of Lading.Coordinate with drivers to ensure delivery efficiency and order accuracy by conducting a quality check. Procure products to fill customer orders, or for business supplies by creating purchase orders with various vendors. Travel to different branches within the territory (MI, IL, WI) to assist when necessary. i.e. account installs in WI. Personally improved a delivery function by implementing a new process.

Waukegan, Il

Learn basic business operationsMade multiple account visits with product ordered, or to ensure OEM paint match. Assisted with the selection and interview of a new driver. Worked overtime to assist with the bi-yearly inventory check – clear system inventory and count every product.

Troy, Mi

Investigate, evaluate, handle and settle automotive claims from start to finish Assign appropriate vendors relating to the claim - including counsel to legal files.

East Lansing

Categorize different websites and articles

Lansing, Metro Detroit

Lead demo events for various beverage companies to drive salesMaintain relationships with businesses that host the event

East Lansing, Michigan

Host sampling or other types of eventsPromote Insomnia Cookies on campus

Franklin Tennessee

Made warm calls to policy owners converting them to paperless delivery of statementsDeveloped a digital marketing recruitment plan with a teamPersonally converted 150 policy owners and saved the company $9,000.00/year with a conversion rating of 82%

Macomb, Michigan

Prioritize customer satisfaction and service by developing relationships with the customer. Assist in quick vehicle turnaround efforts by helping clean and move vehicles to other branches as necessary.Use relationship developed to sell insurance on the vehicle.

Bachelor Of Science - Bs, Advertising Management, 3.4

Additional Major: Psychology

Master Of Business Administration - Mba, 3.6

Concentration(s): Finance; Management