SUMMARY OF QUALIFICATIONS• Around 15 years of IT experience, inclusive of ITIL process management and implementation, and of SAP consultancy on Materials Management Module• Exposed to cross-cultural work environments with supervisory and process management experience• Strong academic background CERTIFICATIONS• ITIL 4 Managing Professional (2020)• ITIL 4 Foundation (2019)• ITIL V3 Expert Qualification (2013)• ITIL V3 Intermediate Qualification: Managing Across Lifecycle (2013)• ITIL V3 Intermediate Qualification: Plan, Protect, Optimize (2013)• ITIL V3 Intermediate Qualification: Service Offerings and Agreement (2013)• ITIL V3 Intermediate Qualification: Release, Control and Validation (2012)• ITIL V3 Intermediate Qualification: Operational Support and Analysis (2010)• ITIL V3 Foundations Bridge (2010)• ITIL V2 Foundations (2007)• Certified Internal Trainers Lab, HP Philippines (May 2010 - H.R. Latitude, Inc.)• Licensed Electronics and Communications Engineer (2006)