Mikel Robbins Email & Phone Number

Ogden, UT, US

Austin, Texas, US

• Business Tech Stack Consulting:
• Help businesses grow their revenue by reducing distractions and solving problems through tools
• Software implementation, training, integration, and automation
• Focusing on productivity, collaboration, and organization with tools like Office 365, Notion, Circle.so, and many more
• Making an impact in communities through local contribution

Waterloo, ON, CA

• Responsible for the entire sales cycle for ITOM and ADM software within a mid-market territory, including lead generation, discovery calls, demos, quoting, legal documents and other approvals, POs, and pipeline.
• Collaborate with presales, partners/resellers, distributors, executive management, and assistants to manage sales from beginning to end.
• Acted as a resource for the team on multiple tools including ZoomInfo, LinkedIn Sales Navigator, Salesloft, and Salesforce.

Palo Alto, CA, US

• Deliver white glove device setup and troubleshooting of AT&T hardware and services, achieving a 98% customer satisfaction rating.
• Maintained a top 10% ranking in revenue generation nationwide by analyzing customer accounts and bills to coordinate solutions that increase value and customer retention.
• Exceeding monthly mobile retail store quotas by 150-280% monthly while prioritizing teamwork through timeless and communication.
• Fulfillment operation tasks such as securely operating a company vehicle, and receiving, transferring, and counting inventory daily.
• Train and mentor new employees by shadowing, availability during customer visits and travel, and presenting daily team meetings.

• Presented affordable and competitive health insurance options with the best benefits to individuals and families based on income and medical underwriting qualifications.
• Called 500 leads daily while prioritizing follow ups and appointments, qualifying contacts and presenting solutions via webinar.
• Licensed in Life and Health Insurance in 30 states.

Cincinnati, Ohio, US

• Acquired and maintained own book of business growing customer base via prospecting and account penetration techniques.
• Provided 24/7 availability and remained accountable for challenges that required quick and efficient resolutions.
• Negotiated calls to book carriers for client shipments while holding dispatchers and drivers to communication and timeliness standards.
• Reported updates to customers, trained team members, and maintained invoicing and collection of payments.

Las Vegas, NV, US

• Developed tools to report sales metrics from sales team and enhance interdepartmental communication, accountability, and timeliness.

Las Vegas, NV, US

• Generated leads through cold calling to qualify hardware and software compatibility with company products and professional services.
• Established rapport with all levels of personnel, management, and executives at enterprise, state, and federal organizations.

Las Vegas, Nevada, US

• Developed and implemented new consultative sales strategies for a startup B2B hybrid inside and outside sales environment.
• Scheduled meetings with key stakeholders for subject matter experts to present enterprise firewall and managed service provider solutions.
• Delivered presentations to small and medium businesses, problem solving their risk to affordability to fit any budget.

Atlanta, Georgia, US

• Identified and addressed customer needs while making recommendations tailored on an individual basis.
• Practiced elevated customer service by troubleshooting and diagnosing device software, hardware, and network connectivity issues.
• Maintained high-level store operations including cash deposits, inventory management, and interviewing and training of employees.

Computer Science

Engineering