As an ERC (Employee Retention Credit) Agent, I specialize in helping businesses access tax credits available under the ERC Act. With exceptional knowledge of the ERC Act, I gather and analyze payroll records, calculate eligibility and credit amounts, prepare documentation for IRS reporting, and ensure clients are fully informed of any new requirements. I am committed to delivering outstanding customer service, building strong relationships, and maximizing tax savings to help businesses achieve their goals.

At American Income Life I did cold calling and have warm leads. I work 56 hour weeks consisting of calling about 50-100 cold calls a day, and about 10-45 warm leads, talking to about 40-70 customers/clients explaining the products, building value and building the perfect package for my clients, & checking up on pass clients. With a 1/5 to 1/7 average close rate. I have done (NB) New business and (POS) Point of Service, I prefer Point of Service because it allows me to inform people more about what they have and any problems I find with there policy's.

When i worked at ABC Cleaning INC I was a HVAC Residential/Commercial Sales Associate/Technician & Cleaning. I would do small jobs ranging from 500$ 30 min job - state contracts that can be one month or more. Working from 36-60 hours a week depending job sites.

I was a sales associate at a smoke shop called (I smoke outlet east) in Winter Park, Florida. I was the top sales associate at this location. Other than just being a sales associate I had to do my fair share in customer service, cleaning every day, bringing in shipments, check our inventory from time to time, and try the samples that we got from companies that wanted to know if we think their product would be suitable at our store locations.