• Provided advice and expertise in creating the company's digital presence• Handled the concept and development of the e-commerce website• Helped prepare and organize the management plans for operations and digital

• Lead the team of developers, platform analysts, and quality assurance• Managed the platform development, innovation, and automation of processes to help in operations and client experience• Worked closely with the UX/UI Design team in innovating and maintaining the quality of the product design.

• Provided advices and expertise in handling the gym's digital presence• Managed the content creators and video production for campaigns

• Oversaw the advancement of research development and the team mentorship• Identifies the areas for improvements for innovation• Developed new programs, methods, and processes for research• Managed the team creating quality and valuable reports

• Joined RTL's team of subject matter experts in creating new products for innovation and solving client problems• Aided in the research, concept development, and launching of products

• Developed the product vision, roadmaps, and defined the product features to achieve the product's strategic goals• Built and maintained relationship with business partners• Lead the ideation, designing, development, and marketing of the product

• Supervised account managers in building and expanding client relationships• Reviewed and evaluated account managers' performance• Ensured quality client service and deliverables

• Led a team of researchers, designers, and developers in creating digital products• Developed methodologies to improve the research process and innovation• Crafted new procedures for ideation, prototyping, and production

(Political & Private Accounts)• Supported the team leader in guiding, managing, and monitoring members• Evaluated and recommended new tools and research processes

• Mined and analyzed client data, providing forecast, market research, and analysis of competitors in digital

• Advised the company in the handling operations, projects, and people management• Handled clients in fintech, oil, and NGO industries transitioning to digital• Built and maintained good client rapport, delivering requirements on time