• Improving the operational systems, processes and policies in support of the company’s mission - specifically, support better management reporting, information flow and management, overall business process and organisational planning.•Oversee overall financial management, planning, systems and controls. •Management of agency’s billing, financial reporting and client profitability.•Assist client service and project management with outsourced production for client jobs. •Giving directions to employees, resolving problems concerning employees and work performance, establishing rules and procedures.•Manage client take on approvals and process.• Strategic Consulting, including online marketing plan.