Consultant Product Manager (Senior Product Manager)
Led over 20 diverse projects to create complex sizing and productivity enhancing applications for product sales, implementation, and support. Transformed from Waterfall methodology to Agile and Scrumban.• Built and scaled customer-centric tools, including a desktop network validation tool, saving $1.25M over 3 years in customer-impacting issues.• Transformed a field-developed support tool into an advisory system leveraging big data and analytics, contributing to 68 million in sales over 2 years and reducing troubleshooting efforts.• Built a comprehensive metrics data warehouse and reporting system with over 20 reports utilizing PostgreSQL and Power BI, visualizing $107M savings and 32K users over 3 years.• Facilitated global monthly calls with 150–200 attendees covering productivity-enhancing tools, boosting productivity, reducing sales and implementation costs.