Mikelea Jones Email & Phone Number

Las Vegas, Nv, Us

Las Vegas, Nevada Area

Las Vegas, Nevada Area

Prepared tables with special attention to sanitation and orderAttended to guests upon entrancePresented menus and help guests select food/beveragesTook/served orders and answer questions or make recommendations for other productsCollaborated with other restaurant servers and kitchen/bar staffDealt with complaints or problems with a positive attitudeIssued bills and accept paymentPromoted dedication from guests

Princess Anne, Maryland

Assisted Director to develop international student database, website, conducted library research reviews and other duties assigned.

Cambridge, Maryland

Planned, organized and provided supervision and oversight for assigned recreation activities while facilitating special events, and programs, worked at Camp Hyatt.Supervised 28 recreation staff, including determining workload and schedules, oversees the day-to-day operations, including janitorial, cleanliness of pool decks, fitness center, and games room,

Cambridge, Maryland

Maintained all restaurant equipment’s and records and ensure compliance to all standards and perform work according to hotel policies and procedures. Supervised all dining room activities and ensure optimal quality of all production and coordinate with guests to maintain optimal level of customer satisfaction and analyze all customer requirements and provide efficient response. Collaborated with manager to review and monitor all guest requests efficiently to achieve all customer objectives and maintain knowledge on all liquor regulations. Supervised all storage supplies and assign staff in all requisition activities and evaluate all daily specials. Oversees all work in shift and restock all supplies at end of shift and perform regular inspections on all equipment’s and recommend required repairs.

New Brunswick, New Jersey

Checking guests in /out, while assuring high Medallia scores, provided impeccable customer service. Received incentives for surpassing check in goal, handled high volume phone calls, resolved guests service/billing issues, interdepartmental communication to meet the guests and hotel’s needServed as a housekeeping supervisor, cleaned my own board (average of 25 rooms)Trained in all aspects of Housekeeping (Housekeeper, Houseman, Guest Request, Lobby Porter)

St Mary, Jamaica

Ensured that all assigned areas of the house was clean, neat and tidyCleaned windows, furniture’s, building floors and walls by sweeping, mopping, scrubbing, and vacuuming, changed bedding and made beds as directed, dusted furniture, walls, and equipment

Bachelor Of Science (Bs), Hospitality And Tourism Management

Bachelor Of Science (Bs), Hospitality And Tourism Management