Michael Leopold Email & Phone Number

Morrisville, Nc, Us

10 years of Salesforce.com CRM strategy, governance and implementations experience. IT Partner with Sales, Sales Operations, Legal , Product Management, Marketing, and Finance teams to implement IT solutions that meet strategic business initiatives, many of which leverage Salesforce.com Sales, Service, Marketing and Force.com clouds. Lead a team of highly experienced and talented IT leaders who engage at all levels with our business partners, solve business problems, and continually develop their knowledge and skills. Specializing in Salesforce.com best practices in licensing management & contracts, partnerships, internal talent development, and DevOps utilizing Agile/Scrum approaches.

Morrisville, Nc, Us

Mountain View, Ca, Us

IT Partner with our Motorola Mobility (acquired by Google) Senior Sales executives and operations teams in driving Sales Process Transformation throughout our global sales and go to market teams. Successful implementations of key sales process solutions for our business , including integration with Big Query and our analytics reporting architecture. Platform leverages real time forecast to plan analytics from the platform to drive focused follow-up and directional decision making. Sales CRM best practices, Go To Market Collaboration, sales efficiency, pipeline management, deal approval & workflow, advanced sales forecasting and financial outlooks, automated weekly cascading sales reporting, promotions management, contract management (Apttus), advanced pipeline reporting and analytics. Also responsible for B2C marketing automation utilizing Salesforce.com Marketing Cloud (ExactTarget). Established corporate governance and center of excellence model to be scaled enterprise wide across 12 large salesforce.com orgs.

Chicago, Illinois, Us

Partnered with the VP of Business Transformation to define, drive and execute a simplified, cost effective and highly leveraged application landscape across Go to Market, Fulfillment, Supply Chain, Service and Financial aspects of the business. Deploying a Global Oracle R12 solution,. Successfully managed end to end IT engagement, staffing, budgeting, IP partnerships management, execution and support for Global Oracle R12 deployment program.

Chicago, Illinois, Us

IT Director, Global Go To Market for Motorola Home Solutions Business (subsequently sold to Arris). Developed and deployed integrated Global CRM Strategy to over 500 service agents utilizing Salesforce.com Service Cloud, including launch of Call Center, Customer Care site and Customer Self Service. Included integrated view between Sales and Services organizations to identify upsell and service opportunities. Also led initiative to implement CPQ (Big Machines) integrated process for optimizing revenue through real time analysis of pricing scenarios.

Chicago, Illinois, Us

Defined strategy, execution and managed success of the global deployment of CRM applications (utilizing Salesforce.com) in support of over 2500 global sales, sales operations, and marketing business users. Worked closely with senior Sales and Marketing Leadership teams in support of key sales and marketing direction through definition and deployment of global technology strategy. Establish and maintain effective working relationships at senior level of the organization and coordinate the governance (prioritization and tracking) of sales and marketing application systems work. Accountable for portfolio and investment planning for sales and marketing business.

Chicago, Illinois, Us

Responsible for IT delivery and operational support for critical legacy business applications as well as development related efforts required to transition from legacy applications to global Oracle 11i BT deployment. This included definition and budgeting of sizable development inventory, identifying and building team, managing external IP, day to day program oversight, quality assurance and establishing post deployment operational support team. Sponsored by and responsible to the VP of finance, the result was a successful delivery of order to cash process transformation delivered on a single global Oracle 11i platform and smooth transition to operational support model.

Basking Ridge, Nj, Us

Responsible for strategy definition, directing of design and development, and oversight of automated systems to support new product offerings for Conferencing business unit. Actively participate as member of the steering committee in partnering with Operations, Finance, and Marketing business partners in determining prioritization of efforts.