Mike Levens Email & Phone Number

Vancouver, Canada Area

I filled a six-month contract position on ICBC's UNIX Administration team. In this position I was part of a 6-person team responsible for a wide array of ICBC's internal and customer-facing systems.I gained valuable experience and familiarity with the Oracle Solaris operating system, as well as plenty of hands-on work with Oracle's M3000 and M5000 series.

Vancouver, Canada Area

I spent just over a year as the sole sysadmin at CGTV Games, a small software and web-gambling startup based in Downtown Vancouver. In this capacity I was responsible for the upkeep of a diverse set of systems, including Linux, BSD and Solaris servers at datacenters located in Vancouver, London, and Panama.I was frequently tapped for more general IT work.

In the NOC at Parasun/IBBS West, I was part of a team responsible for the day-to-day management and administration of the networks and servers supporting Cable Internet and VoIP providers across the US and Canada. It was a great position to learn in, full of new skills to pick up and problems to solve, especially in configuring and troubleshooting services.

I started at Parasun in the Support department, where I assisted residential and business Internet subscribers on the phone and via email, to troubleshoot problems with their service. I gained extensive experience in troubleshooting network, browsing and email issues on Windows and Apple desktops, as well as in handling customer relations issues and.