Michael Levitsky Email & Phone Number

· Managing the assigned delivery unit to reach the goals of the company's clients within their respective customer success team· Ensuring the client's satisfaction by delivering a premium experience with the company's delivery services· Ensuring the successful integration of the company's consulting and solution development services to meet the client's business goals· Managing the client's expectations and ensuring the delivery commitments are fulfilled on time and within budget· Ensuring the implementation of the delivery excellence best practices to guarantee both quality and an optimal level of operational efficiency· Providing the team members across the delivery unit with opportunities for continuous growth and development.

• Processes optimization and automation to applications support and development • Coordinate development and testing efforts and solve issues related to the implementation of complex initiatives/new technologies;• Communicate with the client and Kitrum delivery team during all phases of the software development lifecycle (SDLC);• Scope and Requirements management during all phases of SDLC using customer-preferred technology: Agile/Scrum, Kanban.• Coordinate new releases up to production;

• Business Development and Growth: Strategy, New clients’ engagement, Pre-sales • Customers’ relationship management • Leading and coaching PMs• P&L management • Goals/KPIs setting and leading the Team to achievement • Portfolio management and development• Delivery Excellence ensuring • Company initiatives and internal programs leading

• Technology & Business Consulting• Design and set up processes (LeSS, Nexus)• Onboarding/Offboarding of new team members• Team processes establishment and optimizations/customizations (CI/CD,Automation, etc.)• Handling contract change requests - SoW, STA, MSA• Cooperation with competence centres to contribute & improve technicalcommunities• Controlling and monitoring portfolio health (team, delivery, client)• Delivery management competence lead (Guild Lead)• Line manager of 10 Delivery managers• Portfolio line reports - 70+ppl

• Building and managing efficient unit structure;• Ensuring implementation of the best software development and delivery practices on assigned projects to exceed customer expectations;• Ensuring engagement methodology is followed by a project team from assessment to project closure;• Exploring new business opportunities; • Presales activities.