Provide Production support for all systems related to all Supply Chain purchasing and distribution activities for a large Medical Center and all the associated regional clinics. Create processes and methods to gather supply chain data, Analyze data to identify problematic areas and suggest improvements, Plan and implement supply chain optimization projects (e.g. warehouse-slotting, route planning), Develop requirements and standards (e.g. packaging, procurement, delivery),Oversee inventory procedures, Discover the most cost-effective shipping modes and schedules, Evaluate vendor operations (e.g. freight forwarders) according to quality standards, Help foster trusting relationships with business partners, Collaborate with IT professionals to implement effective systems,Track KPIs and report on supply chain’s performance

Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.Worked with peers and internal customers and vendors to discover, analyze and document business process and functionality needs, and facilitate the smooth implementation of business solutions.Successfully manage, document and implement changes to the National Purchasing Partners (NPP) website. Update and streamline the member registration and administration processes. Create a new workspace to provide contracted associations with the ability to easily use the site to market directly to their current membership. Worked as liaison with internal customers and a third party web development company to enhance and update the look of the company’s public facing website.Served as the primary department liaison and analyst between IT Staff located in Salt Lake City and the regular company staff based in Seattle. Schedule and attend all project meetings and be responsible for keeping all levels of staff updated on project status. Depended on to notify upper level management of any project roadblocks in an expedited timely manner and to propose appropriate solutions to those problems.

Designed a new database request submittal and tracking system based in MS Sharepoint. Managed the project through all of the phases of the SDLC. Used the new system to monitor all client requested work and report project progress to the group and the clients.Attend all project meetings, Act as liason between the client requesters and the database programmers and provide up front research and requirements documentation to streamline fulfilling the programming requests.Coordinate preimplementation testing and creation of test scripts prior to the release to the clients.Create comprehensive database system, process and policy documentation

Successfully managed, documented and implemented changes to the system interfaces between Cerner Powerchart and EPIC hyperspace and the downstream IMPAC Powerpath pathology application. Gained an expert level working knowledge of the HL7 messaging system used to communicate between these systems.Served as the primary department liason and analyst between clinicians, pathologists, administrators, lab technicians, vendors and Pathology IT computer personnel to analyze and document business processes and system interface needs, functionality needs, and facilitate the smooth implementation of the Computer Practioner Order Entry (CPOE) project.Became the Subject Matter Expert (SME) for the ORCA/Cerner Millennium Powerchart and EPIC Hyperspace electronic medical record clinical ordering sytems for the Harborview and UWMC Pathology departments.Coordinated all aspects of the testing including creation of the test scripts and requirements documentation. Functioned as the single point of contact and executed the unit, transaction, regression, workflow and integration testing for the department required by the project.Attended all project meetings and was responsible for keeping all levels of staff updated on project status. Was depended on to notify upper level management of any project roadblocks in an expedited timely manner and to propose appropriate solutions to those problems.

Successfully managed, documented and implemented changes to the provider section of the CHP website to prepare for the National Committee for Quality Assurance (NCQA) accreditation audits. Worked as liason with internal customers and a third party web development company to enhance provider search capabilities on the company public facing website, completed all NCQA upgrades to the website on time and under budgetServed as subject matter expert in provider contracting and maintenance. Responsible for all aspects of regulatory reporting for government agencies including the Center for Medicare and Medicaid Services (CMS) and the Washington State Office of the Insurance Commissioner (OIC). Participated in the implementation of Dell Xcelys managed care claims processing system and the data conversion from the QNXT and Adaptis legacy systems.Participated in all auditing and maintaining of HIPAA privacy rule compliance activities within the company to assure physical and technical safeguards for confidentiality, integrity and availability of member electronic protected health information Performed as primary contact between IT development team and the business units to review, analyze, and specify requirements associated with technology solutions for information requests. Created technical specifications for utilizing key performance indicators (KPIs) and metrics in reports/extracts, corporate monthly dashboards and business solutions including process workflows, data flows, gap analysis documentation, and report mockup and layouts.Created and carried out test script documentation. Review test results with DBAs, programmers and business owners to verify content and quality of delivered solutions.Developed training materials and assisted in conducting workflow/process training for the end users.

Compile data Requirements, data mapping and business rules for processing electronic Medical and Eligibility Claims information; Upload Claims files electronically to an Access database to generate reports; Developed, programmed and analyzed health insurance applications in Word, Access, and Excel using imported database and text files; Create and checked for Quality Assurance on enterprise wide reporting systems such as Cognos; Troubleshoot and resolves data issues related to Acuity Model reporting process; Document and create process overview workflows for use by less experienced analysts; Train new analysts on loading of raw claims data to Access database systems