Michael Lichtenstein Email and Phone Number
I’m directly involved in guiding brands to success on Amazon through tactical execution and strategic oversight. I lead the development and implementation of customized e-commerce growth strategies, ensuring that every client’s Amazon presence is optimized for maximum performance. My key responsibilities include client engagement, strategy development, data analysis, and team development.
Oak Heritage Consulting
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Founder And CeoOak Heritage Consulting Aug 2020 - PresentBoston, Massachusetts, United StatesI'm a hands-on leader, deeply involved in the day-to-day operations of the business. I work directly with clients, developing customized Amazon strategies and working with the team to design our implementation approach. I'm involved with the client on everything from account setup to implementing PPC campaigns and troubleshooting supply chain challenges., As the CEO, I also drive the long term vision of this company, and ensuring the team is tracking towards our goals. -
Investment Strategy And Demand ManagerWayfair Jul 2021 - PresentBoston, Massachusetts, United States• Oversee production in our 3D asset factory, working with senior leaders to design, test, and implement process optimizations and business strategies, driving towards key business outcomes. • Identified opportunities to increase the TAM for our factory and raised our addressable coverage from 54% to 76% within 1 quarter. • Work closely with our Product and Engineering teams to enhance production workflows, leveraging data-backed insights to drive improvements to our KPIs, namely turnaround time and coverage.• Present bi-weekly briefs to Director-level leadership, showcasing progress on key initiatives and tracking towards quarterly goals. • Work with a team of data analysts to track leading indicators, and leverage their analyses to update our strategies for forecasting and demand planning. • Developed data sources and user-friendly dashboards to track and report key performance indicators.• Manage a small team of direct reports who help support and execute on key initiatives; responsible for their career development. • Built a financial model from scratch, which our organization uses to plan, strategize and protect against macro shifts in our agile business environment. -
Senior Operations AnalystWayfair Dec 2019 - Jul 2021Boston, Massachusetts, United States• Developed a pipeline for a post-approval model repair process, reducing in-pipeline falloff by 30% and bringing turnaround time from 76 to 20 days in 6 months, while also driving a 18% reduction in unit costs. • Developed a financial model, which takes inputs from multiple cross-functional stakeholders, and generates our quarterly production expense forecast. The model I created has reduced a 2-week process to an hour-long meeting, which is mostly to sign off on final numbers.• Created an issue management process for the production pipeline, taking overall issue rate from 18% to 4% in 3 months, and issue resolution turnaround time from an avg. of 119 days to 4 days.• Create executive-level dashboards which are leveraged by senior management to track and monitor several key KPIs. -
Financial AnalystTiger Capital Group, Llc Jul 2018 - Dec 2019Boston, Massachusetts, United States -
Business Intelligence ConsultantWebs - America'S Yarn Store Jan 2018 - May 2018Northampton, Massachusetts, United States
Michael Lichtenstein Education Details
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Business & Analytics -
Economics -
University Of Massachuetts, AmherstEconomics
Frequently Asked Questions about Michael Lichtenstein
What company does Michael Lichtenstein work for?
Michael Lichtenstein works for Oak Heritage Consulting
What is Michael Lichtenstein's role at the current company?
Michael Lichtenstein's current role is Hands-On Amazon Expert | E-Commerce Growth Strategist | Supply Chain & Brand Development Specialist | CEO of Oak Heritage Consulting | ex-Wayfair.
What schools did Michael Lichtenstein attend?
Michael Lichtenstein attended Isenberg School Of Management, Umass Amherst, University Of Massachusetts Amherst, University Of Massachuetts, Amherst.
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Michael Lichtenstein
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