Michael Lichtenstein Email & Phone Number

Boston, Massachusetts, United States

I'm a hands-on leader, deeply involved in the day-to-day operations of the business. I work directly with clients, developing customized Amazon strategies and working with the team to design our implementation approach. I'm involved with the client on everything from account setup to implementing PPC campaigns and troubleshooting supply chain challenges..

Boston, Massachusetts, United States

• Oversee production in our 3D asset factory, working with senior leaders to design, test, and implement process optimizations and business strategies, driving towards key business outcomes.
• Identified opportunities to increase the TAM for our factory and raised our addressable coverage from 54% to 76% within 1 quarter.
• Work closely with our Product and Engineering teams to enhance production workflows, leveraging data-backed insights to drive improvements to our KPIs, namely turnaround time and coverage.
• Present bi-weekly briefs to Director-level leadership, showcasing progress on key initiatives and tracking towards quarterly goals.
• Work with a team of data analysts to track leading indicators, and leverage their analyses to update our strategies for forecasting and demand planning.
• Developed data sources and user-friendly dashboards to track and report key performance indicators.

Boston, Massachusetts, United States

• Developed a pipeline for a post-approval model repair process, reducing in-pipeline falloff by 30% and bringing turnaround time from 76 to 20 days in 6 months, while also driving a 18% reduction in unit costs.
• Developed a financial model, which takes inputs from multiple cross-functional stakeholders, and generates our quarterly production expense forecast. The model I created has reduced a 2-week process to an hour-long.
• Created an issue management process for the production pipeline, taking overall issue rate from 18% to 4% in 3 months, and issue resolution turnaround time from an avg. of 119 days to 4 days.
• Create executive-level dashboards which are leveraged by senior management to track and monitor several key KPIs.

Boston, Massachusetts, United States

Northampton, Massachusetts, United States

Master Of Science - Ms, Business & Analytics

This Masters of Science in Business & Analytics will allow me to augment by Economics Undergraduate degree with a variety of business.

Bachelor Of Science - Bs, Economics

Bachelor Of Arts - Ba, Economics

Activities and Societies: Economics Club Entrepreneurship Club Public Health Club Dean's List Fall 2014, Spring 2014, Fall 2015, Spring.