Michael Linderman Email & Phone Number

West Bloomfield Township, MI, US

Troy, Michigan, US

SME interfacing between GM engineers and Instructional Service Designers (ISD) to develop exceptional training resources for GM dealership service technicians.

Farmington Hills, Michigan, US

- Coordinate field service engineering personnel to handle necessary repairs and maintenance of Gehring honing machines and related automation with OEM engine and gear manufacturers around the world. - Supervise and assist service team operations ensuring to exceed customer expectations. - Develop and provide training resources for machine operators as.

Troy, Michigan, US

- Field service representative for GM Global Electrical Support Team (GEST) supporting new vehicle launches by conducting root cause analysis of electrical system components to accurately identify assembly and vehicle deficiencies for purpose of improving electrical first-time quality (eFTQ).- SME for GM Automotive Manufacturing Electrical College (AMEC).

- Lead diagnostic author tasked to develop, write, and revise complex technical documents and technical manuals used to support troubleshooting, repair, maintenance and operation of military ground vehicles, systems, and equipment, ensuring documents conform to company and government standards and contract requirements.- Developed Interactive Electronic.

London, England, GB

- Assisted dealership technicians with advanced technical support to find resolutions of troubled vehicles effectively reducing mean time to repair and prevent vehicle buybacks.- Master Consultant providing leadership, training, and guidance to engine and driveability team.- Compiled extensive internal data on engines, drivetrains, fuel systems, and.

Dallas, TX, US

- Consistently ranked one of the top salespeople in the Great Lakes region by providing exceptional customer service while maintaining a commitment to honesty and integrity.

US

- SME for the newest automotive technology, training customers, as well as fellow salespeople, the latest safety and infotainment features.- Assisted management with inventory, ordering, and marketing of vehicles.- Maintained dealership website with vehicle descriptions and pricing.

- Utilized technical expertise to work on all makes and models of vehicles, including imports, hybrids, and diesels.- Specialized in overhauling engines and transmissions, as well as driveability, advanced electrical issues and other highly skilled areas.- Strong attention to detail, especially with custom work for higher-end clients.

- Consistently outperformed other technicians with fixing problems right the first time, while maintaining excellent customer satisfaction through exceptional problem-solving skills. - Specialized in electrical diagnostics, troubleshooting, repairing wiring and electronic components.

- Prided myself in taking on the biggest, most challenging tasks, and served as the ultimate authority in finding solutions to complex problems that others could not solve. - Trained and supervised apprentices.

- Ran all aspects of a traditional 3-bay service station including vehicle repairs, building maintenance, inventory, ordering, customer satisfaction, and training and supervision of employees.

Mechatronics, Robotics, And Automation Engineering

Certificate, Automobile/Automotive Mechanics Technology/Technician

Certificate, Fire Sciences