Mike Knoll

Mike Knoll Email and Phone Number

Delivery Manager - One Microsoft Practice @ IBM
Greensboro, NC, US
Mike Knoll's Location
Greensboro, North Carolina, United States, United States
About Mike Knoll

Stability – Whenever I take on a new role I assess what works well and what could be improved. Understanding both establishes a plan to ensure the foundation of whomever I am serving is strong. Throughout my career I have been able to improve products, optimize processes, and build strong teams by taking time to listen, chart, and gain depth to opportunities presenting themselves.Vision – I believe organizations must have “North Star.” The path is not always a straight line however the direction must be visible. Spending time with my team and stakeholders/partners to explore and define where we are going is motivating and necessary. Everyone needs to understand their part in a three-year strategic plan that leads to our vision.Finish – In my experience, many companies are excellent at starting work yet fall short in finishing. I prefer to keep the focus on the finish; start with the end in mind. The complexity of our work requires many threads to be in flight at the same time, yet not so many we become tangled in a web. My teams have said how much they appreciate my ability to keep focus, integrating necessary changes along the way, and being able to make concise decisions based upon the input they provided.Community – This is the most important aspect of all. We are all part of many communities; family, friends, school, and work. Organizations who serve others, helping them to achieve their mission/goals at the same time as improving the community is where I want to be. In pursuit of that goal, we can become a strong community as well. We are a team, we are a community.

Mike Knoll's Current Company Details
IBM

Ibm

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Delivery Manager - One Microsoft Practice
Greensboro, NC, US
Website:
ibm.com
Employees:
332208
Mike Knoll Work Experience Details
  • Ibm
    Delivery Manager - One Microsoft Practice
    Ibm
    Greensboro, Nc, Us
  • Senturus, Inc.
    Senior Delivery Manager
    Senturus, Inc. Apr 2024 - Present
    Burlingame, Ca, Us
    Primary manager and client contact on data warehouse and analytics implementation projects across several different business verticals. Motivate and manage a virtual team across all US time zones. - Implement work management processes to optimize resource utilization while maintaining flexibility with client demands.- Provide key communication with stakeholders, teams, and internal leadership to ensure there are no surprises and everyone knows which work items are priority and their status. - Review team performance against milestones and deliverables expectations to ascertain progress compared to baseline.
  • Drivetime
    Assistant Director, It Solutions
    Drivetime Sep 2022 - Feb 2024
    Tempe, Az, Us
    Led the deployment of new features, enhancements, and improvements across multiple platforms, collaborated with application development teams ensuring seamless integrations and minimal downtime. - Implemented agile methodologies, which engaged and motivated the team to embrace continuous deployment practices.- Facilitated effective communication and coordination between cross-functional teams, ensuring smooth and successful deployments. - Continuously monitored and evaluated deployment performance, identifying areas for improvement and, in partnership, with executive leadership, implemented corrective actions.
  • 3Cloud
    Delivery Lead
    3Cloud Jun 2021 - Sep 2022
    Downers Grove, Il, Us
    Led the successful implementation of a centralized data platform for clients in multiple industries (primarily mining), enabling efficient data management and analytics for the entire organization. - Collaborated with an international team to develop and execute data analytics strategies, resulting in improved decision-making and business outcomes.- Played a key role in building out the data and analytics team, training top talent to support the organization's data-driven initiatives.- Maintained clear and effective communication with team members and stakeholders, ensuring alignment and understanding of project goals and objectives.
  • Firstrule Group
    Senior Consultant
    Firstrule Group Aug 2019 - Jun 2021
    Olympia, Wa, Us
    Led the successful adoption of a Learning Management System upgrade for the State of Washington, overseeing the planning, preparation, and communication of messages across various mediums and audiences.- Provided comprehensive instruction on Agile/Scrum methodologies and Project Management, enabling clients to effectively manage work within a DevOps resource structure.- Offered expert consultation on the implementation of M365, guiding clients in leveraging the full potential of Microsoft's suite of productivity tools.- Collaborated closely with clients to understand their unique needs and challenges, tailoring solutions and recommendations to drive organizational change and improve efficiency.- Maintained clear and concise communication throughout the project, ensuring stakeholders were informed and engaged at every stage.- Ensured consistency and clarity in all communication, avoiding jargon and technical terms that may be unfamiliar to clients.
  • Burkhart Dental
    Director Of It
    Burkhart Dental May 2018 - May 2019
    Tacoma, Washington, Us
    Executed the technological strategic roadmap for the organization to improve the sales and administrative processes.- Implemented strategies to enhance team stability, leading to improved development and support processes and increased productivity.- Spearheaded the transition towards a more mobile workforce, reducing dependency on on-premises infrastructure and improving flexibility and efficiency.- Provided strategic guidance to the Executive Team on the direction of information technology, offering options to leverage IT for business growth and innovation.- Set and achieved department goals, resulting in a significant improvement in development velocity (from 50% to 80% commitment met) and a reduction in outstanding issues (50% decrease).- Supported the development of a decoupled architecture, ensuring future scalability and adaptability to changing business needs.
  • Burkhart Dental
    Manager, Change Management Office
    Burkhart Dental Feb 2017 - May 2018
    Tacoma, Washington, Us
    Managed a team of cross-functional Project/Change Managers, providing direction and support to ensure successful project delivery. - Collaborated closely with Business Customers to define project scope, goals, requirements, and deliverables. - Developed and implemented standard procedures, templates, and project plans to support the goals of the Program Management Office. - Assembled and coordinated project staff, ensuring effective collaboration and resource allocation.
  • Seiu Healthcare Nw Training Partnership
    Director, Technology Solutions
    Seiu Healthcare Nw Training Partnership Mar 2014 - Mar 2017
    Led and managed a team of 12 members in maintaining and enhancing the portal (CRM) application, aligning it with organizational needs and reducing case workload by 33%. - Successfully executed vendor management, resulting in a 15% cost reduction through contract examination and optimization of unused or under-utilized functions. - Designed and implemented infrastructure strategies for enterprise, network, software, systems, and cloud solutions, including the organization's first data warehouse and mobile strategies. - Managed technology issues and maintained relationships with public agencies such as DSHS and the Department of Health, ensuring smooth operations and compliance.
  • Group Health Cooperative
    Manager
    Group Health Cooperative Jan 2011 - Mar 2014
    Managed and mentored functional teams consisting of Business Intelligence Analysts, Project Managers, and Data Integration Developers, fostering collaboration and driving successful project outcomes. - Implemented standardized processes for gathering, recording, and translating requirements and technical design documentation, ensuring clarity and consistency in project deliverables. - Mentored team members and managers in refining interview techniques, facilitating effective meetings, and improving communication with stakeholders. - Developed and implemented a centralized work intake process, streamlining the assessment of departmental work demands and improving overall efficiency.
  • Group Health Cooperative
    Project Manager Ii
    Group Health Cooperative Jul 2007 - Jan 2011
    Successfully implemented projects utilizing Lean, Agile, and SDLC/PMI methodologies, ensuring efficient and effective project delivery. - Developed robust processes for prioritizing project portfolios, resulting in improved resource allocation and alignment with organizational goals. - Implemented resource utilization forecasting processes, enabling better planning and allocation of resources across projects. - Created comprehensive PMO toolkits, providing standardized templates and tools for project management, enhancing consistency and efficiency. - Successfully deployed several vendor application installation projects, coordinating with stakeholders and ensuring seamless integration of new systems. - Maintained clear and concise documentation of project activities, facilitating knowledge transfer and ensuring transparency throughout the project lifecycle.

Mike Knoll Skills

Leadership It Strategy Consulting Data Warehousing Requirements Analysis Sharepoint Sdlc Pmo Agile Project Management Hipaa Data Analysis Business Analysis Agile Methodologies Resource Management Software Documentation Healthcare Vendor Management Process Improvement Scrum Visio Erp Quality Assurance Organizational Development Project Portfolio Management Enterprise Architecture Program Management Leadership Development Cross Functional Team Leadership Business Process Change Management Training Healthcare Information Technology Business Requirements Ms Project Business Intelligence Project Planning Business Process Improvement Budgets Requirements Gathering Management Project Management Pmp Software Development Outsourcing Software Project Management Integration Analysis Workshop Facilitation Access Storytelling

Mike Knoll Education Details

  • Washington State University
    Washington State University
    Studies
  • Leadership Tomorrow
    Leadership Tomorrow
  • Washington State University
    Washington State University
    Management Information Systems

Frequently Asked Questions about Mike Knoll

What company does Mike Knoll work for?

Mike Knoll works for Ibm

What is Mike Knoll's role at the current company?

Mike Knoll's current role is Delivery Manager - One Microsoft Practice.

What is Mike Knoll's email address?

Mike Knoll's email address is mi****@****ail.com

What is Mike Knoll's direct phone number?

Mike Knoll's direct phone number is +120644*****

What schools did Mike Knoll attend?

Mike Knoll attended Washington State University, Leadership Tomorrow, Washington State University.

What skills is Mike Knoll known for?

Mike Knoll has skills like Leadership, It Strategy, Consulting, Data Warehousing, Requirements Analysis, Sharepoint, Sdlc, Pmo, Agile Project Management, Hipaa, Data Analysis, Business Analysis.

Who are Mike Knoll's colleagues?

Mike Knoll's colleagues are Kai Jehnen, Cynthia Mcevilly, Marcella Gatti, Fatima Dias, Sezen Kahraman, Bhagya Lakshmi Athmakuri, Ariel Ortellado.

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