Mike Knoll Email & Phone Number

Greensboro, Nc, Us

Burlingame, Ca, Us

Primary manager and client contact on data warehouse and analytics implementation projects across several different business verticals. Motivate and manage a virtual team across all US time zones. - Implement work management processes to optimize resource utilization while maintaining flexibility with client demands.- Provide key communication with stakeholders, teams, and internal leadership to ensure there are no surprises and everyone knows which work items are priority and their status. - Review team performance against milestones and deliverables expectations to ascertain progress compared to baseline.

Tempe, Az, Us

Led the deployment of new features, enhancements, and improvements across multiple platforms, collaborated with application development teams ensuring seamless integrations and minimal downtime. - Implemented agile methodologies, which engaged and motivated the team to embrace continuous deployment practices.- Facilitated effective communication and coordination between cross-functional teams, ensuring smooth and successful deployments. - Continuously monitored and evaluated deployment performance, identifying areas for improvement and, in partnership, with executive leadership, implemented corrective actions.

Downers Grove, Il, Us

Led the successful implementation of a centralized data platform for clients in multiple industries (primarily mining), enabling efficient data management and analytics for the entire organization. - Collaborated with an international team to develop and execute data analytics strategies, resulting in improved decision-making and business outcomes.- Played a key role in building out the data and analytics team, training top talent to support the organization's data-driven initiatives.- Maintained clear and effective communication with team members and stakeholders, ensuring alignment and understanding of project goals and objectives.

Olympia, Wa, Us

Led the successful adoption of a Learning Management System upgrade for the State of Washington, overseeing the planning, preparation, and communication of messages across various mediums and audiences.- Provided comprehensive instruction on Agile/Scrum methodologies and Project Management, enabling clients to effectively manage work within a DevOps resource structure.- Offered expert consultation on the implementation of M365, guiding clients in leveraging the full potential of Microsoft's suite of productivity tools.- Collaborated closely with clients to understand their unique needs and challenges, tailoring solutions and recommendations to drive organizational change and improve efficiency.- Maintained clear and concise communication throughout the project, ensuring stakeholders were informed and engaged at every stage.- Ensured consistency and clarity in all communication, avoiding jargon and technical terms that may be unfamiliar to clients.

Tacoma, Washington, Us

Executed the technological strategic roadmap for the organization to improve the sales and administrative processes.- Implemented strategies to enhance team stability, leading to improved development and support processes and increased productivity.- Spearheaded the transition towards a more mobile workforce, reducing dependency on on-premises infrastructure and improving flexibility and efficiency.- Provided strategic guidance to the Executive Team on the direction of information technology, offering options to leverage IT for business growth and innovation.- Set and achieved department goals, resulting in a significant improvement in development velocity (from 50% to 80% commitment met) and a reduction in outstanding issues (50% decrease).- Supported the development of a decoupled architecture, ensuring future scalability and adaptability to changing business needs.

Tacoma, Washington, Us

Managed a team of cross-functional Project/Change Managers, providing direction and support to ensure successful project delivery. - Collaborated closely with Business Customers to define project scope, goals, requirements, and deliverables. - Developed and implemented standard procedures, templates, and project plans to support the goals of the Program Management Office. - Assembled and coordinated project staff, ensuring effective collaboration and resource allocation.

Led and managed a team of 12 members in maintaining and enhancing the portal (CRM) application, aligning it with organizational needs and reducing case workload by 33%. - Successfully executed vendor management, resulting in a 15% cost reduction through contract examination and optimization of unused or under-utilized functions. - Designed and implemented infrastructure strategies for enterprise, network, software, systems, and cloud solutions, including the organization's first data warehouse and mobile strategies. - Managed technology issues and maintained relationships with public agencies such as DSHS and the Department of Health, ensuring smooth operations and compliance.

Managed and mentored functional teams consisting of Business Intelligence Analysts, Project Managers, and Data Integration Developers, fostering collaboration and driving successful project outcomes. - Implemented standardized processes for gathering, recording, and translating requirements and technical design documentation, ensuring clarity and consistency in project deliverables. - Mentored team members and managers in refining interview techniques, facilitating effective meetings, and improving communication with stakeholders. - Developed and implemented a centralized work intake process, streamlining the assessment of departmental work demands and improving overall efficiency.

Successfully implemented projects utilizing Lean, Agile, and SDLC/PMI methodologies, ensuring efficient and effective project delivery. - Developed robust processes for prioritizing project portfolios, resulting in improved resource allocation and alignment with organizational goals. - Implemented resource utilization forecasting processes, enabling better planning and allocation of resources across projects. - Created comprehensive PMO toolkits, providing standardized templates and tools for project management, enhancing consistency and efficiency. - Successfully deployed several vendor application installation projects, coordinating with stakeholders and ensuring seamless integration of new systems. - Maintained clear and concise documentation of project activities, facilitating knowledge transfer and ensuring transparency throughout the project lifecycle.

Bachelors, Child, Consumer, Family, Studies

Education record

Management Information Systems