Miguel Cano Email and Phone Number

Regulations and Compliance: Navigating the Legal LandscapeOperating within the complex legal landscape of the remittance and money transfer industry is crucial for businesses to maintain their reputation and avoid penalties. Compliance with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations is a top priority for companies in this sector. These regulations aim to prevent the misuse of financial systems for illegal activities, ensuring the safety and integrity of transactions. Adhering to these rules can be a competitive advantage for businesses, as it demonstrates their commitment to transparency and security. Legal Counsel providing legal advice and assistance throughout our organization. Preparing and negotiating transactional agreements with government customers, including license agreements. Cross-border payment and remittance solutions facilitating payments between US-Mexico. Developing anti money-laundering (AML) and other compliance programs. Assist in a wide variety of real estate transactional matters, including preparing and negotiating various real estate instruments such as purchase or lease agreements, deeds, affidavits and estoppels. White collar criminal defense

Project Management, To ensure growth of Sales and Market presence through the management of Agents and Branches. Problem-solvings and consulting hard negotiation, Total knowledge in Service and training .Customer Service and Operations in Business Develop.- People Management· Lead a diverse team (both multiethnic and from a skill perspective); develop and manage succession planning.· Manage hiring and terminations; propose candidates and salaries for key positions- Negotiate a promote wire growth incentive programs.

To provide a personal connection and ensure the level of service that MetLife provide through Sales Force and Call Center.To balance the efficiencies of new technologies with the personal touch of highly trained and motivated professionals that exceed the Customer’s Expectations that includes Frontline Leadership, Product Coordination, Quality Management, Compliances and Procedures. Training to Personnel in Call Center area proven them Processes and Systems, in addition to the constant monitor that the application of procedures, politics and operation manuals are applied correctly. Payments Control by ACH, Customer Service and Sales also.

To Training and Supervise Branches and Agencies Operations for FinMex Inc. (Money Transfer and Payment Locations from Different Cities USA to Mexico, Europe, Centro & Sudamerica).Increased Wire-Transfers potentially by month, since the Company was Open like Co-Founder.Call Center, Anti-Money Laundering Program, Customer Service, Hiring and Training of Staff, Supervision, Collections, Data Entry, Quality Control, Telemarketing, Sales.Suggested to Open New Branches and Agencies that increased Wire-Transfers withdrawal them the money by ACH.Maximizing market penetration and growth of profitable transaction volumes. Management East Coast – West Coast (Los Angeles CA – Atlanta GA).

Increased Regional Wires to different Countries (up to 46 including Europe, Centro and Sudamerica).Managed 60 Sales Representatives in 10 Western States.Implemented training courses for new recruits-speeding profitabilit.