Mikell Kennedy Email & Phone Number

Comber, Ontario

- Creating and maintaining filing system relating to operations of Comber Gosfield Wind Operations- Managing transportation of regulated waste material (TDG certified)- Managing daily correspondence, accounting, payroll, asset management of Operations Facility- Communications with various vendors and suppliers in order to procure products and services.

Various responsibilities related to all aspects of wind farm construction for Mortenson Canada Corporation, General Contractors for Cottam Wind Farm Project, including:- Setting up, maintaining and closing-out vast amounts of construction files/diagrams/plans- Maintaining supplies and site requirements- Managing daily time reports for craft personnel in.

• Communicating daily with clients and sales representatives both verbally and electronically
• Utilize a variety of common and specialized computer programs to complete client product orders, ensuring stock available and requesting manufacturing or purchasing when required
• Daily interaction and communication with other members of staff both in the office and warehouse to ensure client satisfaction and timely response
• Work closely with sales representatives to ensure timely responses to customer requests for products and price quotes
• Worked in manufacturing warehouse with products to learn production/manufacturing and shipping aspects of business giving hands on reference to products in order to have better knowledge of products when communicating.

• Utilize a variety of client service computer databases in order to complete customer transactions and queries; access customer bills, respond to problems/issues and accept customer payments utilizing web based.
• Communicating important information and recommend to the customers on promotions, new products, and technology services to meet or exceed quarterly/monthly quotas, and close sales
• Demonstrating professionalism by creating a positive image on behalf of client

• Manage the proposal process – creating and implementing proposal templates to creating final product submitted to client
• Manipulate and create original graphics
• Coordinate team input and proposal production
• Using the CRM tool (PeopleSoft), creating new opportunities and updating existing opportunities once submitted to the client
• Proofreading of documents for consistency and errors, focusing on quality work product
• Responsible for maintaining content library, archive of bids and standard proposal elements

• Write and send communications to business unit members for variety of initiatives, co-ordinating French translations when necessary
• Maintain business unit intranet site – communications postings, and notices (English & French)
• Write and send communications to external clients and internal members with respect to client events as well as company/client sponsorship events
• Co-ordinate and manage internal and external event invitations
• Create and execute communications event plans – internal and external
• Co-ordinate communications plan for special projects – attend meetings, write and send communications to participants on behalf of sponsoring VP and Project Manager

• Team co-ordinator and Assistant to Sr. Director – Business Operations
• Project Management Control delegate for Sr. Director – Business Operations
• Communications – writing/proofing corporate correspondence for Business Unit and Corporate distribution – distribution of said communications, via email and web site posting
• System Matter Expert (SME) Migration Project of Business Unit (approx. 1500 people) to Corporate share servers
• Migration co-ordination/management of department members to Corporate Email Exchange server
• Migration management/co-ordination of district data to Project Share

• Maintained Service Level reports – compile service level data using Promis Report, Service Level tools and input from SL team - assembled draft/final Service Level Report (PowerPoint with Excel) – send final report to.
• Maintained Operations Procedures Manual (OPM) – updated/distributed Manual as determined by Bell Canada/CGI Contract Management Teams
• Creator/Co-ordinator/Administrator of Project Share for Account Management Team
• Asset Management co-ordinator including technical system support
• Opportunity Evaluation Administrator – Project Manager function
• Promis Web site Documentation – coded French and English documentation to web site using HTML script

• Co-ordinated Business Transformation Project Management Billing – compiled billing information utilized in billing Bell Canada for BT work – data entry with Bell Canada’s PMO utilizing BTPMIS Project Tracking System
• Establishment and Co-ordination of Project Share Drive for Account Management Team – established/documented Procedures and Guidelines for administering shared drive - maintained/managed drive
• Asset Management Co-ordination including technical system support
• Special Assignments: Executive Assistant to VP Human Resources, VP Technology and VP Network Provisioning
• Co-ordination of Blue Card Access System utilized throughout Bell Canada and Bell Sygma
• Co-ordination of installation of Centrex III phone system and trained division personnel on it’s use