Mike Ogden Email & Phone Number

St. Louis, Mo, Us

St. Louis, Mo, Us

San Mateo, Ca, Us

Providing technical guidance to thousands of customers of rapidly growing graph database platform.• Work directly with world-wide customers and closely with engineering and account teams to solve customer issues; including upgrading, cluster configuration and performance.• Meet regularly with Product Management to discuss product features that improve customer experience.• Designed and developed cloud solution on AWS using Lambda functions to integrate with 3rd-party API and maintain data in S3 buckets.• Designed and developed cloud solution on AWS using AWS Transfer Family, API Gateway, Lambda Functions and S3 to allow customers to securely upload files used for analysis by support and engineering.

Saint Louis, Mo, Us

Providing technology guidance to product and development teams in a large, fast-paced agile healthcare organization.• Work closely with business product owners and enterprise and organization architects to solution products and features for clients across the U.S. and abroad.• Develop and document product roadmaps to establish next generation technology solutions

Belleville, Il, Us

Modernized the technology infrastructure, transformed development, and expanded computing capabilities, thereby positioning the company for new market expansion and robust business growth well into the 21st Century.• Played an integral role on 9-member Executive Leadership Team; charged with transforming the technology organization.• Directed 27-member organization engaged in technology operations, project management, business analysis, software development, network/systems administration, and technical support functions. • Significantly cut licensing costs and operating expenses, improved cybersecurity and speeded processing by migrating from MS Windows to Linux open-source servers, Cloud platforms and container-based architecture (i.e., Docker) that allows branded software to work on any platform.• Achieved cost-effective active chat/text response capabilities that hastened product delivery, improved confidence of scoring models and enhanced UX/CX—by introducing AI/ML for scoring model and chatbot development.• Migrated insurance services company from Waterfall to Agile/Scrum software development methodology, enabling a more than six-fold increase in the number of software releases rolled out each year.

St. Louis, Mo, Us

Oversaw the instrumentation and analytics for the enterprise digital product portfolio. Provided technical leadership and guidance to 6-member team engaged in software development, instrumentation, analytics, optimization testing, data science and reporting activities.

St. Louis, Mo, Us

Researched and implemented leading-edge technologies including Dell’s Pivotal/EMC Cloud platform, RESTful API, MongoDB, Redis, Jenkins and GitLab to automate software deployments and improve CX.

Dallas, Tx, Us

Partnered with AT&T’s Big Data and IT Foundry affiliates to define data technology platform, reference architecture and tools. Led strategy, design, development and implementation of enterprise-wide metadata management tools using state-of-the-art web and NoSQL technologies featuring distributed NoSQL property graph and document databases, search engine, RESTful API, and mobile-enabled web application.

Dallas, Tx, Us

Developed enterprise-wide Data Governance Framework as core member of the Business Alliance Data Governance Team. Designed and developed: 1) data visualization tool for discovering and managing key data assets within enterprise metadata repository, and 2) database application to assist in producing data-intensive project deliverables.Spearheaded early efforts to provide architectural direction for business requests around sensitive personal information, customer marketing preferences, financial reporting strategy, call center performance management and batch processing cycle.Participated in several portfolio merger-related projects involving data consolidation arising from business acquisitions. Partnered with architects and application teams to assess whether or not to re-platform applications onto lower cost solutions. Collected and analyzed application usage information and identified reusable/recyclable templates and procedures. Guided database and application design.Set overall direction for development of billing product applications including client-facing web portal, internal web application for account management and billing adjustments, and expansive operational data store hosting enrolled customers’ information. Spearheaded database re-platform design and development. Led 5-member analyst team conducting load testing, Java code optimization and database tuning.