Senior Product Manager developing generative AI applications built on the OpenAI platform, for use by Product Managers, Business Analysts, and Business Process Managers. Through the power of LLM's, these applications are enabling more in-depth customer research than possible with traditional survey methods, across a much larger audience than possible with in-person interviews, and yield actionable insight into high value product roadmaps and business process optimization priorities.

Contract senior product manager for Trade and Customs within Nike's Commercial Analytics Group. Standardized development processes. Refocused group from waterfall driven list report development to a more modern Agile/MVP driven analytics environment based on Tableau. Defined and implemented process workflows with business partners. Product managed a team of 5 engineers, 2 data analytics managers, 2 vizualization developers, and one logic modeler. Use Jira and Confluence extensively. Led standup meeting and stakeholder interviews and demos.

Upwork Contractor/Writer and Marketer 1/2018 – Present• http://bit.ly/MikeL_Client_Reviews• Product Management• Project Management• Client on-boarding and management• API Documentation• Marketing research summary presentations• Web site development• Python/ Apps Script development• Business Analysis / Requirements DevelopmentSurveyMonkey Product Manager/Technical Contractor 10/2020 - Present• Product Management• Project Management• A/B Testing and other product data analysisArvig Business Analyst/Developer 3/2019 - 9/2020• Business analysis and requirements development• Interviewing users to understand job flows and opportunities for improved processes and tools• Google Sheets App Script developmentTektronix Contractor/Product Manager 1/2017 – 12/2017• Analyzed market requirements for a SaaS product with interviews of customers and sales staff. • Managed marketing portion of product launch.• Developed market segmentation strategy.• Created pricing models for both SaaS and service offerings.• Authored whitepapers.• Managed local and remote subcontractors.• Developed web-based video training for sales and customers, and Perl scripting for data mining web logs, in order to understand consumer behavior. • Used Amazon Web Services platform (S3, machine learning) for marketing projects and collateral.Crimson Consulting Contractor/Marketing Research Analyst 6/2008 – 2/2010 • Conducted comprehensive marketing analysis with Crimson Consulting for Microsoft’s Embedded Systems group.

Performed a variety of product management, data analysis, documentation, and project management tasks as a technical contractor. Managed IE11 browser deprecation project, tracking messaging effectiveness with Splunk. Identified core metrics for Surveys product management, and proposed dashboards for PM team. Developed MVP for internal project to process and rank product enhancement suggestions using Google Sheets augmented with custom AppsScript and WuFoo forms. Used Smartsheet, Confluence, and Jira.

Marketing and product line management for a legacy real-time operating system, Microware OS-9. • Managed product requirements and sales strategies across multiple geographies. • Reversed several years of declining sales with an effective, low-cost web-based marketing and demo program ---First product line within RadiSys to use Google adwords, blogs, and web-based demos• Developed demo strategy for Intel multi-core processors which placed in the top three entries for a world-wide contest sponsored by Intel. • Visited and rebuilt relationships with sales teams and customers in Europe and Japan. • Developed partner relationships, resulting in the first complete development environment for multi-core, multi-OS design. • Developed detailed ROI analysis on product investment strategies for executive management. • Implemented project management system using SharePoint.