With a Bachelor of Science in Sports Management and a minor in Business Administration from Bowie State University, coupled with extensive experience in sports-related roles, I am eager to contribute to a team dedicated to excellence in the sports industry.My professional background includes roles such as a Sports Book Ticket Writer at MGMNational Harbor, where I honed my skills in customer engagement, compliance, and upselling.My ability to handle over 50 customer interactions daily and resolve inquiries promptlydemonstrates my commitment to delivering exceptional service and driving sales performance.At the Washington Football Team, I served as a Fan Engagement Specialist, where I fosteredmeaningful connections with fans and supported event operations. This role refined my ability tocreate positive guest experiences and implement engagement strategies that increased attendanceand revenue.During my tenure as an Equipment/Operations Intern with the Washington Spirit, I developedstrong organizational skills through systematic equipment maintenance and operational support.My hands-on experience in ensuring the functionality and safety of equipment, along with myattention to detail in fabricating jerseys, underscores my dedication to operational excellence andteam success.I am particularly interested in roles that involve sports recreation, administrative support, orpositions within school boards that focus on sports programs. My main goal is to work in thefield of sports, where I can leverage my expertise and passion to contribute positively to yourorganization.
