Gestor Administrativo De Incidencias
Current- Gestión administrativa de incidencias relacionadas con arrendamientos de vivienda
Oct 2022 - Present
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Mikel Royo Martinez Email & Phone Number
Gestor administrativo
at
Housfy
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Gestor administrativo
Location
Greater Barcelona Metropolitan Area, Spain, Spain
Company size
Who is Mikel Royo Martinez? Overview
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Quick answer
Mikel Royo Martinez is listed as Gestor administrativo at Housfy, a company with 118 employees, based in Greater Barcelona Metropolitan Area, Spain, Spain. AeroLeads shows a matched LinkedIn profile for Mikel Royo Martinez.
Mikel Royo Martinez previously worked as Gestor administrativo de incidencias at Housfy and Gestor administrativo de recursos médicos (Back office Specialist) at Racc. Mikel Royo Martinez holds Enfermeria from Universitat De Barcelona.
Company email context
Email format at Housfy
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Housfy
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Profile bio
About Mikel Royo Martinez
Entre mis aptitudes destacan la asertividad, la empatía y la proactividad. Soy alguien creativo, pongo especial atención a los detalles, y me gusta dar siempre lo mejor de mi mismo.
Listed skills include Liderazgo De Equipos, Microsoft Office, Microsoft Excel, and Microsoft Word.
Current workplace
Mikel Royo Martinez's current company
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Housfy
6 roles
Mikel Royo Martinez work experience
A career timeline built from the work history available for this profile.
Gestor Administrativo De Recursos Médicos (Back Office Specialist)
- Coordinación de traslados sanitarios urgentes para mutuas laborales. - Coordinación de repatriaciones sanitarias de nivel nacional e internacional.- Desarrollo de tareas administrativas tales como: envío de autorizaciones médicas a centros hospitalarios, gestión de reembolsos, revisión de incidencias en la facturación...
Jan 2019 - Jul 2022
Gestor Administrativo De Emergencias Médicas Y Asistencia En Viaje
- Atención telefónica de emergencias médicas (seguros de salud privados y mutuas laborales).- Apertura de episodios en CRM de casos de asistencia en viaje en el extranjero, confirmando previamente coberturas y exclusiones.
Jun 2018 - Jan 2019
Responsable De Departamento - Reembolsos
- Liderar y coordinar las tareas de un amplio equipo de back office encargado de gestionar reembolsos de tipo médico. - Crear documentación de soporte con los protocolos establecidos por la compañía.- Formación y evaluación del equipo, con sesiones de feedback periódicas.- Análisis de KPIs. Elaboración de informes con estos datos.- Revisión documental.
Mar 2018 - Jun 2018
Team Leader - Customer Service
- Liderar y coordinar a un equipo de entre 10 - 15 agentes de forma personalizada.- Formación y evaluación de los agentes del equipo, con sesiones de feedback periódicas.- Análisis de los parámetros de calidad y productividad de los agentes. - Apoyo a una plataforma de +100 empleados para resolver dudas, incidencias y reclamaciones
Jul 2017 - Feb 2018
Gestor Telefonico Especialista - Customer Service
- Atención telefónica y telemática a los asegurados de la rama de salud. - Resolución de dudas sobre las prestaciones contratadas.- Gestión y resolución de incidencias.- Gestión de bajas y altas.- Tramitación de autorizaciones médicas y envío de documentación a los centros médicos concertados.- Cobros de saldo pendiente a través del aplicativo Redsys
Oct 2015 - Jun 2017
Team & coworkers
Colleagues at Housfy
Other employees you can reach at housfy.com. View company contacts for 118 employees →
DG
David Gordo
Colleague at HousfyVilanova I LA Geltrú, Catalonia, Spain, Spain
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DG
Dimas Gonzalbo Gaspar
Colleague at HousfyBarcelona, Catalonia, Spain, Spain
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VC
Victor Cruz Rocca
Colleague at HousfyBarcelona, Catalonia, Spain, Spain
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LM
Laura Mialet Risueño
Colleague at HousfyBarcelona, Catalonia, Spain, Spain
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IE
Ibrahim Elkhattabi
Colleague at HousfyGreater Barcelona Metropolitan Area, Spain
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BB
Bruno Bargalló Copano
Colleague at HousfyBarcelona, Catalonia, Spain, Spain
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JG
Joan Grau
Colleague at HousfyCastelldefels, Catalonia, Spain, Spain
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MJ
Miquel Jaumot Biota
Colleague at HousfySanta Coloma De Gramenet, Catalonia, Spain, Spain
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JC
Jana Cacho Borrell
Colleague at HousfyBarcelona, Catalonia, Spain, Spain
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SV
Sergio Valoria
Colleague at HousfyGreater Barcelona Metropolitan Area, Spain
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David Gordo
Colleague at HousfyVilanova I LA Geltrú, Catalonia, Spain, Spain
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DG
Dimas Gonzalbo Gaspar
Colleague at HousfyBarcelona, Catalonia, Spain, Spain
View →
VC
Victor Cruz Rocca
Colleague at HousfyBarcelona, Catalonia, Spain, Spain
View →
LM
Laura Mialet Risueño
Colleague at HousfyBarcelona, Catalonia, Spain, Spain
View →
IE
Ibrahim Elkhattabi
Colleague at HousfyGreater Barcelona Metropolitan Area, Spain
View →
BB
Bruno Bargalló Copano
Colleague at HousfyBarcelona, Catalonia, Spain, Spain
View →
JG
Joan Grau
Colleague at HousfyCastelldefels, Catalonia, Spain, Spain
View →
MJ
Miquel Jaumot Biota
Colleague at HousfySanta Coloma De Gramenet, Catalonia, Spain, Spain
View →
JC
Jana Cacho Borrell
Colleague at HousfyBarcelona, Catalonia, Spain, Spain
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SV
Sergio Valoria
Colleague at HousfyGreater Barcelona Metropolitan Area, Spain
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1 education record
Mikel Royo Martinez education
FAQ
Frequently asked questions about Mikel Royo Martinez
Quick answers generated from the profile data available on this page.
What company does Mikel Royo Martinez work for?
Mikel Royo Martinez works for Housfy.
What is Mikel Royo Martinez's role at Housfy?
Mikel Royo Martinez is listed as Gestor administrativo at Housfy.
Where is Mikel Royo Martinez based?
Mikel Royo Martinez is based in Greater Barcelona Metropolitan Area, Spain, Spain while working with Housfy.
What companies has Mikel Royo Martinez worked for?
Mikel Royo Martinez has worked for Housfy, Racc, and Segurcaixa Adeslas.
Who are Mikel Royo Martinez's colleagues at Housfy?
Mikel Royo Martinez's colleagues at Housfy include David Gordo, Dimas Gonzalbo Gaspar, Victor Cruz Rocca, Laura Mialet Risueño, and Ibrahim Elkhattabi.
How can I contact Mikel Royo Martinez?
You can use AeroLeads to view verified contact signals for Mikel Royo Martinez at Housfy, including work email, phone, and LinkedIn data when available.
What schools did Mikel Royo Martinez attend?
Mikel Royo Martinez holds Enfermeria from Universitat De Barcelona.
What skills is Mikel Royo Martinez known for?
Mikel Royo Martinez is listed with skills including Liderazgo De Equipos, Microsoft Office, Microsoft Excel, and Microsoft Word.
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