Maximizing results through people: 📍 Offload your HR headaches 📍 Up-level your workplace culture and employee retention📍 Hire better 📍 Reduce your HR risk 📍 Improve the quality of your leadership 📍 Improve your compensation and benefits offerings

Head of Human Resources for private equity dermatology group with locations in Texas and Louisiana. I serve as the Compliance and Privacy Officer, as well. I supervised a team of two. Responsible for:- Employee relations - Recruitment and retention - Physician contracting / physician relations - Compensation and benefits - 360 feedback survey project - HRIS administration (Paycor environment) - Staff payroll and provider compensation (including draw/true up on production/commissions) - Board of directors presentation - Property and related commercial insurance claims / renewals - 35+ providers (physicians, physician assistants, nurse practitioners)

Led a 14 person payroll and HR team for a multi-state restaurant group with 8,000 employees. ⦿ Boosted manager job applications by 100% at zero cost by highlighting benefits and re-syncing job postings. ⦿ Presented at weekly CEO staff meetings with top leaders. ⦿ Improved communication within the HR team resulting in higher levels of trust and better team morale.⦿ Reduced legal exposure by completing a company onboarding audit and by creating weekly accountability touchpoints with ATS and onboarding vendor to address compliance reporting deficiencies. ⦿ Developed and delivered corporate training on the DiSC personality test and how to apply it at work. ⦿ Developed training on the “Drama Triangle” to educate professionals on interpersonal skills at work.

Reported to CEO. Led HR team for a nationally-recognized and growing healthcare and clinical research practice. ⦿ Created a full service HR department from the ground up as the first HR staff member. ⦿ Coached leaders on performance and misconduct matters and resolved employee disputes. ⦿ Led investigations into sexual harassment involving staff or patients in collaboration with corporate counsel and executed corrective actions, follow through with complainants, and documentation. ⦿ Designed and implemented HR initiatives resulting in a Glassdoor rating improvement from 3.8 to 4.5, maintenance of 20% staff turnover, and nationally recognized engagement scores. ⦿ Redesigned staff onboarding program with a focus on culture and engagement, reducing the new-hire loss rate. ⦿ Designed and delivered a five-hour leadership training course for all employees contributing to a reduction in staff conflicts and contributing to higher engagement scores. ⦿ Designed and delivered customer service training for all employees which contributed to industry-leading NPS scores. ⦿ Completely rewrote company core values based on an exhaustive internal exploration process.⦿ Created a new compensation structure, career ladder, and merit adjustment program leading to favorable feedback and improved satisfaction with growth opportunities. ⦿ Completely redesigned the company performance review resulting in a tool which was clearer, easier to use, and improved perceptions of fairness. ⦿ Owned the annual insurance renewal process ⦿ Led HR through a merger process ensuring technical work was completed accurately and on time. ⦿ Redesigned the entire talent acquisition process resulting in more applicants, higher-quality hires, and better retention. ⦿ Led HCM/payroll system transition (Paycom to OnePoint) and implemented a new, separate ATS (BreezyHR) resulting in clear understanding of the new systems and more effective processes.

Responsible for business development and marketing, in-home chef services and catering, leading cooking classes, and all aspects of running a sole proprietorship. Sold chef services to high-income clients. Operated in ambiguous situations and used flexible thinking to adapt quickly to customer needs, sometimes learning on the fly to deliver needed solutions.

Led a 4-person team responsible for compensation, recruitment, and employee relations for an 800-person organization. ⦿ Coached directors and managers on employment issues including performance, compensation, and hiring. ⦿ Resolved employee complaints and responded to requests for disability accommodations. ⦿ Represented UT System on systemwide HRIS transition project. ⦿ Created a recruitment specialist role to perform job applicant pre-screening, which resulted in reduced workload for hiring managers and reduced time spent on non-value-added documentation. ⦿ Initiated the use of HR metrics such as turnover and staff diversity.

Responsible for advising management on performance and disciplinary matters for an 8,000-employee division. ⦿ Led misconduct investigations, advised senior leaders on outcomes, and wrote final reports. ⦿ Advised executives and regional managers on performance, misconduct, and employment law matters. ⦿ Prevented escalation of countless complaints by using empathy, mediation skills, and problem solving. ⦿ Delivered training on sexual harassment, discipline, and recognition/reward. ⦿ Fostered leadership development by serving as an assessment center facilitator and mentor for General Manager candidates and other high potentials. ⦿ Improved HR call center response times by accessing issue log data, writing custom formulas, creating graphic reports, and posting monthly metrics.