Mike Lyons Email & Phone Number

Austin, Tx, Us

Austin, Texas Metropolitan Area

Maximizing results through people: 📍 Offload your HR headaches 📍 Up-level your workplace culture and employee retention📍 Hire better 📍 Reduce your HR risk 📍 Improve the quality of your leadership 📍 Improve your compensation and benefits offerings

Austin, Texas Metropolitan Area

Head of Human Resources for private equity dermatology group with locations in Texas and Louisiana. I serve as the Compliance and Privacy Officer, as well. I supervised a team of two. Responsible for:- Employee relations - Recruitment and retention - Physician contracting / physician relations - Compensation and benefits - 360 feedback survey project - HRIS administration (Paycor environment) - Staff payroll and provider compensation (including draw/true up on production/commissions) - Board of directors presentation - Property and related commercial insurance claims / renewals - 35+ providers (physicians, physician assistants, nurse practitioners)

Austin, Texas Metropolitan Area

Led a 14 person payroll and HR team for a multi-state restaurant group with 8,000 employees. ⦿ Boosted manager job applications by 100% at zero cost by highlighting benefits and re-syncing job postings. ⦿ Presented at weekly CEO staff meetings with top leaders. ⦿ Improved communication within the HR team resulting in higher levels of trust and better team morale.⦿ Reduced legal exposure by completing a company onboarding audit and by creating weekly accountability touchpoints with ATS and onboarding vendor to address compliance reporting deficiencies. ⦿ Developed and delivered corporate training on the DiSC personality test and how to apply it at work. ⦿ Developed training on the “Drama Triangle” to educate professionals on interpersonal skills at work.

Austin, Texas Area

Reported to CEO. Led HR team for a nationally-recognized and growing healthcare and clinical research practice. ⦿ Created a full service HR department from the ground up as the first HR staff member. ⦿ Coached leaders on performance and misconduct matters and resolved employee disputes. ⦿ Led investigations into sexual harassment involving staff or patients in collaboration with corporate counsel and executed corrective actions, follow through with complainants, and documentation. ⦿ Designed and implemented HR initiatives resulting in a Glassdoor rating improvement from 3.8 to 4.5, maintenance of 20% staff turnover, and nationally recognized engagement scores. ⦿ Redesigned staff onboarding program with a focus on culture and engagement, reducing the new-hire loss rate. ⦿ Designed and delivered a five-hour leadership training course for all employees contributing to a reduction in staff conflicts and contributing to higher engagement scores. ⦿ Designed and delivered customer service training for all employees which contributed to industry-leading NPS scores. ⦿ Completely rewrote company core values based on an exhaustive internal exploration process.⦿ Created a new compensation structure, career ladder, and merit adjustment program leading to favorable feedback and improved satisfaction with growth opportunities. ⦿ Completely redesigned the company performance review resulting in a tool which was clearer, easier to use, and improved perceptions of fairness. ⦿ Owned the annual insurance renewal process ⦿ Led HR through a merger process ensuring technical work was completed accurately and on time. ⦿ Redesigned the entire talent acquisition process resulting in more applicants, higher-quality hires, and better retention. ⦿ Led HCM/payroll system transition (Paycom to OnePoint) and implemented a new, separate ATS (BreezyHR) resulting in clear understanding of the new systems and more effective processes.

Austin, Texas Area

Responsible for business development and marketing, in-home chef services and catering, leading cooking classes, and all aspects of running a sole proprietorship. Sold chef services to high-income clients. Operated in ambiguous situations and used flexible thinking to adapt quickly to customer needs, sometimes learning on the fly to deliver needed solutions.

Austin, Texas Area

Led a 4-person team responsible for compensation, recruitment, and employee relations for an 800-person organization. ⦿ Coached directors and managers on employment issues including performance, compensation, and hiring. ⦿ Resolved employee complaints and responded to requests for disability accommodations. ⦿ Represented UT System on systemwide HRIS transition project. ⦿ Created a recruitment specialist role to perform job applicant pre-screening, which resulted in reduced workload for hiring managers and reduced time spent on non-value-added documentation. ⦿ Initiated the use of HR metrics such as turnover and staff diversity.

Responsible for advising management on performance and disciplinary matters for an 8,000-employee division. ⦿ Led misconduct investigations, advised senior leaders on outcomes, and wrote final reports. ⦿ Advised executives and regional managers on performance, misconduct, and employment law matters. ⦿ Prevented escalation of countless complaints by using empathy, mediation skills, and problem solving. ⦿ Delivered training on sexual harassment, discipline, and recognition/reward. ⦿ Fostered leadership development by serving as an assessment center facilitator and mentor for General Manager candidates and other high potentials. ⦿ Improved HR call center response times by accessing issue log data, writing custom formulas, creating graphic reports, and posting monthly metrics.

Mhrir, Human Resources And Labor Relations

Bachelor'S Of Science, Psychology

Bachelor Of Science - Bs, Psychology