Mike Maass

Mike Maass Email and Phone Number

Director of UX & Content Design at GoTo @ GoTo
Mike Maass's Location
San Diego, California, United States, United States
Mike Maass's Contact Details
About Mike Maass

Mike Maass is a Director of UX & Content Design at GoTo at GoTo. He possess expertise in content strategy, editorial strategy, editing, copy editing, copywriting and 28 more skills. Colleagues describe him as "Mike was my manager for about a year, and in this role he provided me with new opportunities and encouraged me to evolve in my career. As a writer, he’s an expert at taking a complex situation and producing clear writing that his audience understands. I valued his advice, and I recommend him to anyone who needs a strong mentor on their team.", "Mike is a multi-talented writer and editor who produces great copy for product UIs, feature content, and conference papers and presos. He never fails to deliver work on spec and on time, and is a great collaborator and colleague.", and "Mike is one of the best editors that I have worked with. He has a range of skills from writing articles, to managing web content to crafting UI strings. He has great people skills and was loved by every team he worked with from HR to Engineering to Marketing."

Mike Maass's Current Company Details
GoTo

Goto

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Director of UX & Content Design at GoTo
Mike Maass Work Experience Details
  • Goto
    Director, Ux & Content Design
    Goto Mar 2023 - Present
    Boston, Massachusetts, Us
    At GoTo, we’re making IT easy, anywhere.We help businesses support and connect to what’s most important: their teams and customers. As GoGetters, we work boldly and go brilliantly, every day. We’re proud that our ideas and our work are helping people everywhere connect anywhere.
  • Goto
    Senior Design Manager, Head Of Content Design
    Goto Feb 2022 - Mar 2023
    Boston, Massachusetts, Us
    I lead and mentor a talented team of UX writers and designers, nurture and grow our UX writing practice, and direct the GoTo product content strategy.
  • Burning Beard Brewing
    Co-Founder & Owner
    Burning Beard Brewing Jan 2016 - Present
    El Cajon, California, Us
  • Logmein
    Head Of Ux Writing
    Logmein Oct 2020 - Feb 2022
    Boston, Massachusetts, Us
  • Logmein
    Staff Ux Writer
    Logmein Feb 2017 - Oct 2020
    Boston, Massachusetts, Us
    UX Writing, Content Design, Product Content StrategyI work closely with user experience designers, software engineers, product & marketing managers, documentation specialists, and other software development folks to design and implement people-focused content strategies for LogMeIn software and services. The teams I support span the globe, from San Francisco to Boston to Budapest to Herzliya. I work remotely full-time from San Diego, California.
  • Citrix
    Ux Writing Manager
    Citrix Apr 2014 - Jan 2017
    Fort Lauderdale, Fl, Us
    I managed and mentored a team of four UX writers, with a focus on frontline UX writing processes, standards, and strategies for the company’s mobile, web, and desktop consumer products. Products included GoToMeeting, GoToWebinar, GoToTraining, and GoToMyPC. Worked remotely full-time and reported to a team in the San Francisco Bay area.
  • Citrix
    Lead Ux Content Strategist
    Citrix Sep 2012 - Apr 2014
    Fort Lauderdale, Fl, Us
    Lead editor and content strategist for the Citrix Business Design team. I led the content strategy effort for the company’s award-winning corporate intranet redesign, including stakeholder engagement; style guides and governance; and copywriting and peer reviews. I also managed and produced the Citrix “Design Matters” team site and news blog, including feature writing, editorial calendar, and production schedule. • Content strategy• Editing• Copywriting• Style guides• Information architecture• Business communications• Articles and publications• Speaking and presentationsWorked remotely full-time and reported to a team in the San Francisco Bay area.
  • Citrix
    Principal Ux Writer
    Citrix Sep 2010 - Sep 2012
    Fort Lauderdale, Fl, Us
    I drove frontline editorial practices and developed UX writing standards for the company’s cloud and mobile workstyle products, including ShareFile, Receiver, and XenDesktop. Worked remotely full-time and reported to a team in the San Francisco Bay area.
  • Intuit
    Senior Ux Writer
    Intuit Dec 2005 - Aug 2010
    Mountain View, California, Us
    Worked collaboratively with design, development, marketing, and product management to create best-selling apps and services that met Intuit’s high standards of ease, delight, and deep customer empathy. Developed, evangelized, and maintained editorial standards and practices to ensure consistency of language, voice, and tone across the total TurboTax customer experience, including desktop, web, and mobile products. Co-designed and led writing workshops for cross-functional teams across the enterprise.
  • National University
    Editor | The Gnu Student Literary Journal
    National University Oct 2008 - Jan 2009
    San Diego, California, Us
    Read, evaluated, and published submissions in the annual journal; submissions included poetry, short fiction, essays, research papers, and digital artwork.
  • Thomson Reuters
    Senior Production Editor
    Thomson Reuters Jan 2002 - Dec 2005
    Toronto, On, Ca
    Ensured the timely production of K-12 educational titles, including copyediting, proofreading, photo research, caption writing, layout checks, and art design & development. Worked closely with editorial, production, and design to ensure consistency of layout, language, formatting, and word usage across imprints. Worked closely with authors, scholars, and scientific advisors to develop easy-to-understand content for charts, illustrations, and sidebars, making complex concepts approachable to young readers.
  • San Diego Business Journal
    Copyeditor Amd Proofreader
    San Diego Business Journal Sep 2003 - Sep 2004
    San Diego, California, Us
    Set standards for style, clarity, consistency, and readability for the highly regarded Book of Lists. Worked with research staff to develop clear and accurate language, and ensured compliance with style standards for formatting, spelling, terminology, page layouts, and word usage.
  • Trekamerica Travel Ltd.
    Adventure Guide
    Trekamerica Travel Ltd. 1998 - 2001
    Surbiton, Surrey, Gb
    Planned and led cross-country adventure tours for small groups of 18-38s. Tours ranged in duration from 7 to 25 days and included national parks, wilderness areas, theme parks, and cities, as well as optional adventures like skydiving, bungee jumping, white water rafting, and ATV tours. Managed all daily tour operations including schedules, itinerary, route planning, driving, reservations, bookkeeping, and all camp operations. California Commercial Driver's License required.Park tours (partial list): Yosemite, Yellowstone, Grand Teton, Grand Canyon, Zion, Bryce, Arches, Canyonlands, Capitol Reef, Death Valley, Mt. Saint Helens, Jasper (CAN), Banff (CAN) City tours (partial list): New York, San Francisco, Los Angeles, Las Vegas, Portland, Seattle, San Diego, Napa Valley, Tijuana, Vancouver, Toronto, Montreal, Quebec

Mike Maass Skills

Content Strategy Editorial Strategy Editing Copy Editing Copywriting Plain Language User Experience Design Concept Ideation Sketching Pre Press Book Production Photo Research Editorial Books Interaction Design User Interface Web Content User Interface Design Web Content Management Design Thinking Information Architecture Intranet Content Management User Centered Design User Research Publishing Content Development Proofreading Information Design Publications Technical Writing Technical Communication Web Content Writing

Mike Maass Education Details

  • National University
    National University
    English (Distinguished Graduate)
  • San Diego State University
    San Diego State University
    English

Frequently Asked Questions about Mike Maass

What company does Mike Maass work for?

Mike Maass works for Goto

What is Mike Maass's role at the current company?

Mike Maass's current role is Director of UX & Content Design at GoTo.

What is Mike Maass's email address?

Mike Maass's email address is mm****@****hoo.com

What is Mike Maass's direct phone number?

Mike Maass's direct phone number is +1 954-267*****

What schools did Mike Maass attend?

Mike Maass attended National University, San Diego State University.

What skills is Mike Maass known for?

Mike Maass has skills like Content Strategy, Editorial Strategy, Editing, Copy Editing, Copywriting, Plain Language, User Experience Design, Concept Ideation, Sketching, Pre Press, Book Production, Photo Research.

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