Mike Maciorowski Email & Phone Number

Northbrook, Illinois, United States

Senior Implementation ConsultantMay 2020 - November 2020I created and executed Regional Operations implementation plans for delivery of go-to-market sales initiatives, including policy rate changes and deepening discounts. ➤ I created and coordinated internal communications, meeting with the various regional stakeholders, executing tactics, and contacting field leaders and agents in following through on progress. Communications included weekly ‘Telematics Tips’ for agents in Midwest Region.➤ I analyzed and evaluated data from Tableau and other resources to determine baseline and growth from initiatives implemented. Using these measurements determined next steps in continuous improvement - with new business production increased over 50% and serious quotes over 200% in 3 months from previous baselines for IL agents.

Northbrook, Illinois, United States

I successfully managed to all 150 Midwest Regional employees the rollout of enterprise technology initiatives, including upgrades to Windows 10, Skype for Business, MS Office 365, MS Teams and OneDrive, for all Regional employees as MW Region Change Champion. ➤ I effectively led the communication process to regional leaders and employees regarding regional rollout initiatives.➤ I facilitated conference calls, and presentations, and team meetings as needed to support adoption and establish best practices.➤ I successfully implemented projects included utilization of SharePoint, tracking consistent reporting and ad hoc reporting to meet timeline objectives.

Northbrook, Illinois, United States

I successfully managed and developed a team consisting of 7 technology consultants and web developers. ➤ As leader of the Regional Local Area Network (LAN) team we exceeded a 95% success rate for onboarding and offboarding regional employees. In partnership with home office, the Midwest Region averaged over 100 such onboarding/offboarding of regional employees each year.➤ I collaborated with various Regional Department managers and web developers in creating regional web applications, exceeding an 85% success rate of established time frames, and averaging over 120 regional web applications and updates annually.

Northbrook, Illinois, United States

Supported over 150 regional employees with technical support and guidance. Deployed PCs, managed user access utilizing ‘least privilege’ principle, managed computer-related inventories, and coordinated with peer group for successful implementation of project roll outs.

Northbrook, Illinois, United States

I reviewed commercial property claim files for commercial property policyholders. These claim files were worked and submitted by 3rd party vendors for Allstate's National Catastrophe Team for large catastrophic events such as tornadoes and hurricanes. I approved or rejected these claim files adhering to Allstate's standards and practices.