Mike Macmullin Email & Phone Number

New York, Ny, Us

Branchville, Nj, Us

• Promoted to take on an expansion in accountability for the Commercial Lines Product transformation leading all aspects of strategic portfolio initiatives and the product management lifecycle. Maintain a primary focus on building the core capabilities necessary to support Selective’s enterprise-wide transformation and shift to a product operating model. • Manage an extended international team of employees and consultants. Restructured teams to align with high-priority objectives, including Insurance Products, Efficiencies and Core Capabilities, Workflow Processes, and GenAI solutions. Introduced a Product Management Academy to train and certify team members to more quickly deliver critical capabilities with higher levels of quality and improved customer satisfaction. • Direct a range of third-party service providers, including industry leaders in management consulting, product transformation, business process mapping, customer experience, data and analytics, Insurance Services Organization (ISO) Standards, and InsurTech. • Own and execute major strategic initiatives, including a $50M+ modernization initiative for Commercial Lines policy writing systems and a multi-year geographic expansion effort that has extended the CL product offering into 13 additional states since 2016. • Carry out the ideation, development, and launch of new Commercial Lines insurance products in collaboration with Underwriting, Actuarial, and Information Technology. Ensure all products and technologies meet the continuously evolving needs of customers and distribution partners.• Established and currently Chair a new Product Council that meets regularly to ensure the strategic direction and priorities of the portfolio are aligned with corporate strategies. Lead the development of key success metrics and establish objectives and key results (OKRs) for product teams to maintain accountability, improve transparency, and deliver measurable outcomes.

Branchville, Nj, Us

• Owned the Small Business strategy with a vision to reposition Selective as the carrier of choice for small businesses. Built and rallied a new team, defined clear outcomes, created robust processes, and implemented key performance metrics and tools to measure results and enable continuous improvement. Created a more scalable, data-driven organization and deployed a new, modernized platform for agents to successfully quote, bind, and issue $100M+ in new business in 2023.• Assembled an engaged and energetic team with cross-functional expertise spanning underwriting, marketing, actuarial science, data analytics, business development, finance, technology, and process improvement. Eliminated traditional organizational silos, fostered a unified team environment, and successfully shifted the focus to “how we work” rather than just “what we do.”• Improved the competitive position of Small Business for Selective's distribution partners and provided coverage tailored to profitable market segments. Introduced a best-in-class policy issuance platform for distribution partners featuring an improved user experience and automated underwriting process, which boosted straight-through processing.

Branchville, Nj, Us

• Led the revitalization of the EPMO, implemented improved risk management and business realization practices, and transformed the IT function to create a strategic, business-led organization focused on value delivery. Leveraged a disciplined yet adaptive approach to planning and governance across the enterprise to consistently deliver on time and within budget.• Carried out a strategic realignment of the EPMO, with a core focus on alignment with critical business objectives, transparency, and cross-functional collaboration. This approach enabled greater executive ownership of key initiatives, optimized the allocation of resources, and maximized the efficiency, effectiveness, and overall impact of critical strategic projects. • Developed a repeatable and scalable process for entering new states, which became the foundation for governance for all strategic initiatives. The new structure improved market penetration, streamlined regulatory compliance, decreased time to market, and ensured consistent results in new regions, ultimately accelerating revenue and driving premium growth.

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• Acted as the primary liaison and relationship manager between executives from the Claims business unit and Enterprise IT organization. Maintained accountability for the prioritization and integration of innovative technologies to solve complex business challenges, encompassing a ~$100M IT Claims budget. Provided strategic input on IT initiatives, developed comprehensive master portfolio plans, and ensured IT alignment with critical Claims Business objectives. • Responsible for governance and program delivery for the Claim portfolio, including oversight for approvals, prioritization, sequencing, resourcing, interdependencies, and budget. Partnered with the business and PMO to ensure high-quality program delivery and achieve expected outcomes. Successfully streamlined operations and integrated sophisticated predictive models to enhance decision-making capabilities while substantially reducing claim costs.• Led the Claim IT integration following the $28.3B acquisition of Chubb by ACE Limited in 2016 and championed a new enterprise operating model. Worked in close collaboration with ACE to develop a multi-year strategy that integrated multiple disparate claims systems and processes into a single, unified platform.

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Branchville, Nj, Us

Branchville, Nj, Us

Branchville, Nj, Us

Branchville, Nj, Us

Branchville, Nj, Us