Mike Madison Email & Phone Number

Seattle, Wa, Us

Boston, Ma, Us

Define and Lead Product Vision and Strategy: Led the creation and execution of product vision and roadmaps for a portfolio of over 15 products, achieving a 96%+ renewal rate and driving $5M in annual recurring revenue.Team Leadership and Development: Managed and mentored global teams including 11 product professionals and 60+ matrixed engineers, fostering a culture of growth and inclusion through weekly 1:1s and team meetings.Remote Leadership: Proven success leading remote, cross-functional teams of product professionals and engineers across multiple time zones, delivering on strategic goals and product roadmaps for high-profile clients.Cross-functional Leadership: Collaborated with UX Design, Customer Success, Engineering, Product Marketing, and Finance teams to ensure product development aligns with overall business goals and client needs.Customer Success and Executive-Level Client Relations: Led executive-level relationships and managed client escalations for high-profile clients such as Charles Schwab, Mars Inc., and Sony Entertainment, ensuring product adoption and minimizing churn.Data-Driven Decision Making: Utilized automated tools to monitor customer health, project revenue, and efficiently allocate resources, improving customer retention and growth through actionable insights.Market Research and Competitor Analysis: Conducted market research and competitor analysis to identify product opportunities and industry trends, driving innovation in CMS and developer experience solutions.Product Reviews and Stakeholder Alignment: Facilitated Quarterly Product Reviews (QPRs), ensuring stakeholders and executives have a clear understanding of product direction and strategic decisions.Innovation in CMS and Developer Experience: Led innovation in the CMS and developer experience space, designing new capabilities to drive product adoption and minimize churn for global clients.

Boston, Ma, Us

I was the technical practice lead for Drupal architecture in North America during this time. I directly managed a team of ~10 architects and developers, designed standards and best practices for a team of several dozen technical contributors (globally), designed and implemented consulting offerings, directly consulted with enterprise/government/higher education customers, and oversaw the execution of projects for customers of similar size/scope.

Boston, Ma, Us

In this role I collaborated with other managers and technical resources to deliver consulting engagements to a global audience of customers including web application development, architecture workshops, audits/code reviews, etc.

Boston, Ma, Us

As a senior architect I continued to focus on customer success. My proven track record allowed me to expand into more complex Drupal implementations with larger teams delivering multisite and decoupled solutions.

Boston, Ma, Us

As a technical architect on Acquia’s Professional Services team, I was directly responsible for customer success on the Acquia platform with our products and Drupal at large. Some of my responsibilities included technical leadership and oversight of distributed partner and client development teams; designing, communicating, and implementing architecture for the system including diagrams, documentation, tickets, etc.; implementing features using industry / community best practices; training customer teams in a wide array of technical and non-technical topics, and agile software development including backlog refinement, scrum ceremonies, demonstrations, etc.

Richland, Wa, Us

I laid the groundwork for PNNL’s Drupal capability in early 2012, building and releasing the first website at the laboratory in Drupal 7 for the US Department of Energy’s Building Energy Codes Program. Between 2012 and 2016, I grew that capability from two developers to a distributed team of seventeen developers (including themers and site builders), testers, and project managers located in multiple cities across the west coast operating in an Agile Scrum environment. In my role as technical lead I oversaw all aspects of team operation including business development, solutions architecture, project technical leadership (including client interaction, capturing requirements, executing and planning sprints, and ensuring on time delivery), maintenance of our repositories, and training of new team members and interns. I was also a strong Drupal advocate at the laboratory, working to plan and implement communications and web strategy for the organization to highlight its research in a modern web platform.I received certification in 2016 as an Acquia Certified Drupal Developer with hands on experience as a developer and site builder on over fifty Drupal 7 sites for government clients. In 2013 I lead the effort for the Building America Solutions Center which won a Department of Energy Housing Innovation Award in 2013. I also formed a Drupal user group within the organization and have trained over one hundred staff members (both technical and non-technical) on the usage of Drupal.Public Speaking Engagements / Presentations Include:- Drupal GovCon 2016 - Ensuring Quality through Automated Visual Regression Testing- SemTech 2012 - Tethys and the Knowledge Encapsulation Framework: How Semantic Technology Drives Discovery - Semantic MediaWiki Con 2012 - Cooking with KEF

Creative Catalyst Productions is a company that produces and sells world class art instruction DVDs. My role at the company has been to design, build, and implement new websites for their production and video streaming websites. In this role, I was responsible for implementing a new web / e-commerce platform for the company. This was done using Drupal 6.

Us

As sole proprietor of IDE, I grew the business over the course of five years to be self-sustaining with clients from the US, Germany, and Australia. Development was executed using Wordpress and Drupal 6.Clients include Oregon State University and dozens of other individuals and small businesses

Richfield, Minnesota, Us

Masters, Informatics

Bachelor Of Arts, English