SaaS startup with blue chip customers including Meta, Disney and Comcast. Logistics platform utilizing smart lockers for enterprise/office, retail, high density housing, supply chain/logistics/fulfillment, and e-commerce.

Recruited as COO, promoted to President, reporting to CEO and Co-Founder to jump-start growth, monetize the brand, launch digital transformation, and build the financial and operational systems to enable the organization to scale.

Achieved 45x online sales growth via digital transformation, on-demand delivery, first loyalty program and mobile app.• Formed partnerships which allowed company to pursue its growth strategy, including leading the development of third-party online marketplace, e-commerce fulfillment, distributor, and co-manufacturer relationships.• Launched 3 new business lines; built supporting product development process, marketing strategy, customer support, supply chain and logistics from scratch.• Lifted cultural energy, organization-wide communication, and performance expectations.

Asked to stay on and lead e-commerce for the combined entity when Albertsons acquired Safeway in January 2015. Led e-commerce division for the 2nd largest U.S. supermarket chain. • Designed growth strategy and rolled out expansion nationwide. » Launched 10 new markets in 7 months. » Expanded into top-10 markets, from 2 to 8 within 18 months post-merger. » Drove 75% increase in e-commerce-enabled stores from 800 to 1,400 nationwide. » Rolled out “buy-online-pickup-at-store” to 500 stores. » Developed automated Micro Fulfillment Center strategy including goods-to-person robotics. » Optimized logistics for fleet of 1,000 delivery vehicles and 149 fulfillment locations. » Participated in development of on-demand delivery partnerships.• Rapidly grew e-commerce revenues and developed platform to achieve goal of $1B+.• Ranked #1 U.S. e-commerce website in customer engagement (SimilarWeb).

Led top 10 food & drug E-Commerce company in North America.• Turned-around business unit; awarded Will to Win award for turnaround.• Shaped reputation as best-in-class industry thought leader and market disrupter, winning external recognition: » Ranked #1 omni-channel retailer in category for customer experience by Fluid. » Awarded Hub Prize for excellence in brand experience for new mobile app (led the design).• Envisioned and delivered high impact process improvements: 55% reduction in late deliveries, 40% out-of-stock reduction, 41% reduction of service center issues.• Achieved excellence in culture and team building; saw no high performer direct report turnover in eight years; refocused employees via data driven decision making, improving operational excellence.• Developed meaningful supplier partnerships: double-digit sales growth for partners while improving profitability.• Increased conversion to customers by 36% by implementing customer-touchpoint marketing funnel.• Reduced lapse rate 20% by leading focus on customer loyalty and satisfaction.

• Created positive unit economics• Drove economies of scale and labor efficiency• Optimized delivery routes and improved customer service

Led Corporate Development for Fortune 100 company including the evaluation and execution of mergers & acquisitions (M&A), divestitures, and venture capital investments.• Presented to C-level and Board on corporate development opportunities.• Developed growth strategies, competitor benchmarking, and market analysis. Evaluated organic and acquisition-related growth opportunities including in-market and out-of-market transactions, new formats, adjacent sectors, and the disposal of non-core and underperforming assets.• Co-founded internal Venture Capital Group to select early-stage companies for investment. Resulted in multiple successful exits.• Led due diligence on acquisitions and divestitures, including facilitating relationships with private equity and strategic sellers/buyers.• Completed buyout of minority shareholders of e-commerce joint venture; appointed to acquisition’s operating leadership team as CFO and then CEO.

Hired by CFO of Safeway for Corporate Development group. Provided decision support to senior management on a wide variety of strategic issues.

• Ranked #2 in Institutional Investor magazine’s annual survey of institutional investors compared to all other sector equity analysts.• Developed investment, earnings, valuation, and industry models to identify opportunities/risks and create investment theses for institutional investors.