• Promoted from Senior Security Systems Analyst to Information Security Analyst Consultant.• Supervisory role over all Security Systems Analysts.• Technical / Project Lead for CyberSecurity Team.• For operational security / anti social engineering posture, specific information security skill sets are withheld.

• Interim CyberSecurity Department Manager from April to August of 2021.• For operational security / anti social engineering posture, specific information security skill sets are withheld.• Completion of requested Broward Health Leadership University training (organization-based leadership development training pertinent to the supervision of other associates).• Supervision & training of other Security Systems Analysts.• For specific inquiries, please contact me.

• Application Packaging / Distribution using Microsoft System Management Server (SMS 2003) & BigFix Enterprise (now Tivoli Endpoint Manager). • Enterprise systems monitoring using Microsoft System Center Operations Manager (SCOM), HP Operations Manager (HPOM), HP System Insight Manager (HPSIM), HP Network Node Manager (HPNNM), VMware ESX, VEEAM, Siemens OpenLink. • Third Tier ITIL-based incident management troubleshooting expertise for infrastructure systems and numerous applications.• Developing Microsoft Server systems solutions; coordinating upgrades with database and vendor application support. • Cerner Certified Technical Manager with experience documenting / troubleshooting Citrix and/or Oracle related issues.• ScriptLogic Active Administrator (Installation / Configuration / Reports / Audits).• Symantec NetBackup 7 Administration• Problem management using SQL query based trending and analytics for Service Center using Crystal Reports

SFISSA - South Florida Chapter of the Information Systems Security Association.Dissemination of pertinent information to online social platforms (including, but not limited to):• LinkedIn• Twitter• Facebook• Google+• Eventbrite• Meetup• Reddit• SlackActive member of South Florida ISSA chapter Board of Directors, scheduling at conferences & events, including:• ISSA International Conference 2014 (award winning Social Media)• ISSA International Conference 2017 (2nd Place in CTF; noted & award winning social media)• ITPalooza• SFISSA 2015 Biennial Conference (over 300 in attendance)• SFISSA 2017 Biennial Conference ( http://sfissaconference.com )• SFISSA 15th Anniversary Hack the Flag & Chili Cook Off • SFISSA 17th Anniversary Hack the Flag & Chili Cook Off (larger CTF than DEFCON)• UM CyberSecurity Conference (October 22, 2015)• SecureMiami Conference (Febuary 10, 2018)ISSA Member ID: 22149180

ISSA International Senior Member - Elected October 2019South Florida Chapter of the Information Systems Security Association.Dissemination of pertinent information to online social platforms (including, but not limited to):• LinkedIn• Twitter• Facebook• Google+• Eventbrite• Meetup• Reddit• SlackActive member of South Florida ISSA chapter Board of Directors, scheduling at conferences & events, including:• ISSA International Conference 2014 (award winning Social Media)• ISSA International Conference 2017 (2nd Place in CTF; noted & award winning social media)• ITPalooza• SFISSA 2015 Biennial Conference (over 300 in attendance)• SFISSA 2017 Biennial Conference ( http://sfissaconference.com )• SFISSA 15th Anniversary Hack the Flag & Chili Cook Off • SFISSA 17th Anniversary Hack the Flag & Chili Cook Off (larger CTF than DEFCON)• UM CyberSecurity Conference (October 22, 2015)• SecureMiami Conference (Febuary 10, 2018)ISSA Member ID: 22149180

• Software Distribution and Patch Management using GFI LANguard & Microsoft System Management Server (SMS).• System monitoring using Argent Guardian, HP System Insight Manager, and Microsoft Operations Manager (MOM).• Enterprise Anti-Virus and Anti-Spyware Policy Management using McAfee ePolicy Orchestrator.• Consistently exceeding internal customer service expectations on satisfaction surveys (“WOW” customer service).• Creation, documentation, and monthly implementation of present Infrastructure Patch Management Process (SOx).• Software Distribution using Microsoft Systems Management Server 2003 (SMS), primarily Enterprise Infrastructure Patch Management, including workstations, servers (physical & virtual).• Network Systems Monitoring using HP Systems Insight Manager (HP SIM), Argent Monitoring, and Microsoft Operations Manager (MOM).

• Telephone tech support for customers of multiple cable companies.• Troubleshooting computer / network issues of residential systems.• Knowledge of CoreOS, web-based provisioning & management software.• Knowledge of AS400 interface, for customer information & billing.

• Providing on-site service and support for multiple apartment complexes in Gainesville (connectivity via multiple T1 & DS3 lines)• Troubleshooter for multi-layer network issues.• Network engineering - setup, installation and repair.• Windows NT Server 4.0 Administration & Support.• Direct customer relations for resident’s issues.

• Internship with David McKinney (Network Administrator, mentor) for gaining practical small enterprise experience.• Upgraded department workstations to Windows 2000, PC hardware maintenance.• Windows 2000 Server Administration, User Profile Creation and Management.• Creation of MSI files for remote network distribution of applications. • Frequent use of Symantec Ghost for disk imaging of older systems.

• Extensive knowledge of numerous technical components in inventory.• Assisting customers with orders placed via telephone or online.• General Customer Service experience in respect to credits and RMA.• Assistant to the Large Accounts Manager in respect to PO's.

• Installed wiring for newly constructed residential computer lab.• Administration and maintenace of office and computer lab computers.• Established an office application, file sharing, and print network.• Routine checks of computer lab computers.

• Created numerous business forms, experienced in layout and design• Experience with Hamada (22x17) and Multilith (8½x14) presses• Adobe Suite including PageMaker, Photoshop, and Premiere• Customer service skills in relation to layout satisfaction• Various other skills including photosensitive film developing, quality control, and pre/post-press experience

• Assisted in instruction of swimming and diving classes for all ages.• Monitoring the safety of pool occupants and surrounding areas.• American Red Cross Certified in First Aid, CPR, Water Safety, et al.• PADI Advanced Open Water / Night Diver Certified.