Mike Mcguire Email & Phone Number

Ottawa, On, Ca

Ottawa, Ontario, Canada

Product Lead at MyVeloFit.com, combining my passion for cycling with a dynamic role in our ambitious startup. I drive Customer Experience strategy and execution, with a User-Focused, Product-Led Growth approach. Leading Product Managment, design and development planning in our close-knit cross-functional team. Monitoring performance and increasing data-driven insights to stay agile and innovative to meet the evolving needs of cycling enthusiasts worldwide. (Dream big.)

Ottawa,

Semiconductor SaaS platform providing analysis and market data to global manufacturers.- Directed and guided all CX and UX strategy and development of platform, products, and features.- Shaped and evolved corporate brand, publication designs and data graphics.- Collaborated with client success teams, sales, and directly with customers to understand user needs.- Promoted and advocated for design & UX collaboration with Marketing, Content, and Software Teams.- Collaborated closely with Product Management, Engineering and Business teams across initiatives.- Actively contributed to platform strategy, roadmap prioritization and feature backlog grooming.- Defined Agile & Lean UX processes to align with PM and Engineering and to scale team impact.- Fostered user-centric development across teams through Design Thinking and workshops.- Crafted effective operational plans for UX hiring, onboarding, training, growth, and transition planning.- Recruited, trained, organized and nurtured a cohesive and motivated, high-trust UX design team.- Guided creation and quality of team deliverables, wireframes, storyboards, prototypes, and specifications.Results:- Proactively developed vision concepts to drive roadmap execution for new unified platforms.- Supported C-Level with high-impact prototypes to drive $300M external investment to finance growth.- Increased team velocity +20% quarterly to deliver 300% UX & UI using Kanban and Lean UX practices.- Multiplied x5 new content and feature engagement via in-platform signals - Drove +150% increase in MAU and URR over 24 months using Product-Led Growth strategies.- Reduce feature development cycles and costs by publishing Platform Design System in 6 months. - Increased team use of metrics in heap.io to validate features objectively and improve product decisions.- Created NPS, CSAT and user feedback reporting by integrating surveys.

Ottawa, Canada Area

Premier engineering firm delivering cutting-edge design, development, and low-volume manufacturing solutions tailored for high-tech clientele.- Actively assisted sales leads in identifying, qualifying, and pitching prospective clients.- Engaged in key projects leading Design and UX/UI requirements, budgeting, planning, and proposals.- Actively led as primary designer for Industrial Design, UX, & GUI projects working directly with clients.- Amplified and guided fellow team members through collaboration and mentorship.Results:- Secured and delivered 250k in new UX/UI contracts in first six months to existing and new customers.- Used lean UX to design, prototype and deploy NESIE Plugin for Robotic Center Echo Drone System.- Developed Techinsights Inc. users personas, information architecture, platform vision, and prototypes.

Ottawa, Ontario, Canada

Expert consultant leading comprehensive services in product, hardware, firmware, and software development for high-tech clientele.- Delivered 100+ client programs to market launch with 50+ different clients.- Grew business 15% YoY with annual revenues of up to $750k- Propelled development overseeing client management, project requirements, budgets, and proposals.- Attracted, guided and directed dynamic team of subcontractors for design programs, producing top-tier, high quality deliverables spanning hardware designs, software, UX, packaging, and graphic design.

Ottawa, Ontario, Canada

Expert advisor to Eikon Device Inc. since 2009, product development by guiding technology exploration, Industrial, and Mechanical Design, from concept through manufacturing, for new product releases.Results: - Increased brand value and market position by championed user-centered approach to new products- Designed and launched 12+ products including 4 award winning power supplies and tattoo machines.- Achieved year-over-year growth in power supply revenue, with recurring sales reaching $1.5-2 million.- Awarded Silver IDSA Medical Design award in 2012 for the EMS300 Power Supply.

Ottawa, Ontario, Canada

Development partner to CEO, designing pet wheelchairs and care products. Led product design, prototyping and testing with in-house and external experts, and coordinated domestic and offshore manufacturing.Results: - Custom solution launched in 12 months, gaining 50% market share, generating $2M in first-year sales.- Annual global business $4M with 50k+ wheelchairs sold across multiple sales channels.- Second-generation product boosted revenue by +$1M in first year, expanding market presence.- Consistently high customer satisfaction ratings across e-commerce and other sales channels.

Ottawa, Ontario, Canada

Partnered with start-up founders at Energate Inc. to provide design, development, and UX services for energy control products. Direct collaboration with VPs to establish R&D and prototype budgets, shape product strategy and roadmaps and spearheaded industrial and mechanical design, UX, and SW UI designs.Results:- Initial product family bootstrapped to market in 24 months with key partner adoption and field-trials.- Successful product launch followed by $2.5M in VC funding fuelling next stage of company growth.- Reduced launch time of second-generation products to 12 months with 60k units pre-ordered.- $5M B-Round VC investment following V2 product launch.- Developed initial SaaS and mobile apps to drive increased Customer Adoption Rates.- Additional VC $7.2M C-round funding leading to successful acquisition of the company in 2015.

Ottawa, Ontario, Canada

Design partner for new hardware and software usability enhancements and product development for automotive and pharmaceutical quality control solutions. Collaborated with CTO, Marketing, and Product Management in Agile process.Results:- Enhanced usability of SW platform via heuristic evaluation, wire-framing, prototyping and user testing- Utilized the Jobs-to-be-Done framework with PM, enhancing product appeal across market segments.- Improved customer adoption and satisfaction rates of SaaS platform with Tier-1 automotive suppliers.- Increased licensing +400% in 12 months through improved product ease-of-use and broader value.

Ottawa, Canada Area

Lecturer and studio instructor for Ergonomics and Human Factors, 3rd year and 4th years studio design courses.Results:- Consistently high class turnout driven by dynamic and witty presentations and discussion- Achieved consistently high (5/5) annual teaching assessments year over year.- Regularly consulted in annual curriculum and course development and updates.- Established and maintained professional relationships with graduates.

Ottawa, Canada Area

Industrial Design consultancy providing usability and detail design service to high-tech clients. - Senior team lead responsible for client liaison, development of project requirement briefs, project management and directing junior designers.Results:- Established company CAD standards and best practices- Mentored junior staff and development team collaboration practices- Increased use of rapid prototyping to accelerate project development- Lead designer for Nortel Opera Metro shelf development- Awarded. “Best of” Innovations Award 2003 CES for Definitive Technology, Mythos speaker series.

Ottawa, Canada Area

Engineering services team for International OEM electronics manufacturer providing turnkey production design through manufacturing for telecom, medical and military customers. - Lead Technical and Industrial Designer all new customer programs - Responsible for new requirements gathering, strategic concept development, prototyping, detailed plastic, cast and sheetmetal part designs.Results:- Developed internal team best-practices and cultures to promote hiring and growth - Design and Engineering lead for Nortel Opera Systems plastics tooling programs- Awarded Best-In Show Supercomm 2000 for Nortel Advanced Infrastructure concepts.

Ottawa, Canada Area

Global manufacturer and supplier of telecommunication products and communication systems.- Staff Industrial Designer responsible responsible for user needs analysis, conceptual ideas, design, and development of telephony hardware and accessories.Results:- Integrated 3D CAD, CNC and rapid prototyping expertise to speed up model development +300%- Design lead on 4000 series business phone accessory programs.- Design lead Y2000 teleconferencing concepts for elite customer showcase- Program manger for Supercomm 2000 VoIP products and demo