Mike Mcnabb Email & Phone Number

Charlotte, North Carolina, Us

North Wales, Pennsylvania , Us

Integral to maximizing aftermarket program sales by directing an Integrated Customer Team and strategies associated with the repair and spare parts programs. Put in place the overall strategic vision for the aftermarket program, targeting airline, military, and distribution partners, which shaped SIOP business planning and sales growth initiatives. Provided leadership that addressed complex problems, which improved the customer experience and retention rates. ● Focused on simultaneously meeting company ROI growth goals and advocating customer requirements having conceptualized, launched, and managed an aftermarket sales plan that was estimated to generate 25% growth across repair and spare part programs.● Introduced a repair TAT reduction plan that decreased the average 70-day turnaround time down by 50% as a result of improved forecasting, streamlined operations, additional staffing and establishing an exchange program.

Placentia, Ca, Us

Initiated retention and new business sales efforts to U.S. airlines, with dedicated product support having been imperative to the increase in volume, revenue, and profitability. Through extensive research and across the portfolio of clients, gained insights related to trends and needs, and leveraged data to develop visionary sales plans focused on new and existing product lines. With improved customer rapport, predicted needs and delivered appropriate solutions that met stringent customer requirements.● Launched multiple new part development programs that addressed customer related technical and procurement problems, which reduced customer cost, enhanced part reliability, and generated new company revenue streams, critical to increasing product line profitability. ● Directed and implemented a sales pipeline during COVID-19 that re-established former business relationships, and replaced competitor parts with customers, which created annual sales potential valued at $500K+.● Instituted new PMA development projects throughout COVID-19 that stimulated $100K+ in annual new sales, which had the potential to bring in $300K+ during normal operations.

Mesa, Az, Us

Pursued and captured new business opportunities through customer visits, promoting MRO Services, PMA parts, and value-added services. Based on thorough analyses of market trends, presented company offerings to potential customers with an emphasis on solutions that addressed needs, requirements, and unforeseen problems. Additionally, concentrated on reviving dormant accounts via root cause analysis related to inactivity, and through a series of processes and initiatives, generated exponential and steady streams of revenue.● Qualified and assessed customer procurement challenges and presented solutions that built customer loyalty and sustaining business, with the territorial sales having experienced 20% growth.● Secured several part and repair contracts with airlines and OEM’s, including a Boeing C-17 military repair services contract. Also, managed the sale of Able’s first B737NG landing gear shipset to a major airline.

Responsible for customer visits to promote distribution lines and value-added services within the US. Added new customers and revived dormant accounts. Provided market research, sales data analysis and assessed customer capabilities to determine which accounts should be reconsidered for potential business.● Added more than 10 new customers and revived 15+ dormant accounts. Identified root cause of inactivity and created a recovery program that evaluated pricing, service and product availability.● Provided market research, sales data analysis and assessed customer capabilities to determine which accounts should be reconsidered for potential business.

Peachtree City, Georgia, Us

Directed sales activities for a customer base of 40 accounts. Worked from home office environment, managing airline and MRO customers for company offices based in Utah and Georgia. Assessed customer procurement challenges and created solutions that built customer loyalty and sustaining business. ● Secured 10 new contracts with estimated sales potential of more than $3M per year, as well as 130 parts for PMA development, averaging an annual growth of 13% for assigned accounts. ● Awarded USAir “Gold” supplier. Through strong performance, gained new engineering approvals and increased the number of contract items throughout the period of performance.

Managed a 16-person sales team. Effectively coached and mentored individual team members to cultivate business relationships, professional development and increase sales revenue. Achieved two highest sales years in company history for bookings and product shipped.

Master’S Degree, International Business

Bachelor’S Degree, Political Science And Government