As the Chief Sales and Marketing Officer at American Residential Services, I lead a team of over 6,000 professionals who provide exceptional heating, cooling, plumbing, and home service solutions to more than 70 markets across 24 states. With over 30 years of experience in sales, marketing, and customer care, I have a proven track record of driving revenue growth, customer retention, and employee engagement for the largest residential service provider in the U.S.My core competencies include strategy development, analytical skills, business acumen, and performance management. I leverage these skills to create and execute innovative and effective sales and marketing campaigns, optimize digital and media channels, enhance customer experience, and motivate frontline teams. I am passionate about helping organizations and individuals achieve their full potential by focusing on the needs and preferences of the customers and delivering value-added solutions. My mission is to make ARS the trusted and preferred choice for home service customers across the nation.