Mike Milos Email and Phone Number
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Experienced Senior Project Manager with a strong track record of results.
Darling Consulting Group
View- Website:
- darlingconsulting.com
- Employees:
- 115
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Senior Program Manager (Mis, Data Operations)Darling Consulting Group Jan 2024 - Present
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Management Information And Marketing Systems ManagerDarling Consulting Group Nov 2018 - Jun 2024Newburyport, Ma
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Information Technology ManagerYankee Leisure Group, Inc Nov 2016 - Nov 2018Beverly, MaFaced paced oriented environment driving technology initiatives across all aspects of the business. Exciting small international company environment with offices in US, UK, and AUS. Hands-on management of all aspects of the technology environment from infrastructure, help desk management, cloud based phone and call center software, CRM, and Marketing Automation systems. -
Senior Project ManagerAthenahealth Jun 2010 - Jul 2016Watertown, Ma- Program manager for complex SaaS B2B product driving and supporting client experience and operations improvement domains. Product expert and advocate in pre-sales and post-sales settings.- Project portfolio: integrated client dashboards, streamlined workflow capabilities, intelligent rules engines, work queue management, vendor workflow integration, OCR vendor evaluation, Salesforce CRM data modeling tool development, internal training programs, scaling merchant banking administrative capability, and developing a provider incentives payment management system. - Big data analytical experience across healthcare revenue cycle management (RCM) enabling deep and focused problem solving. - Spearheaded development of new core operational metric which measures the speed of posting over $1.5B in payments per month; and the supporting tools/processes to identify outliers to drive improvements.- Project management team lead managing, hiring, training, developing, and mentoring a diverse team of project managers and professionals in a fast paced organization with an extensive matrix of stakeholders across internal departments, external vendors, and customers.Other Roles: Manager, Product Innovation leading stakeholders and a development team. -
Senior Project ManagerComcast Aug 2005 - Dec 2009- Identified and improved unreturned equipment collection process by 20%; $8M cost savings improvement through collaboration with cross-functional team.- Managed business requirements definition, design, and implementation of a database and application to track unreturned equipment; improved process execution and comparative metrics. - Piloted a new collections process as a proof-of-concept to reduce costs by a factor of four and maintain results; effectively negotiated with vendors and secured management’s confidence. - Spearheaded a process improvement program that dramatically increased trouble call installation revenue by 300%. Coordinated the successful launch across seven business regions.- Recognized for the development of business process metrics for trouble calls that provide pinpoint coaching opportunities for supervisor teams; metrics influenced cultural shift leading to repeatable and sustainable results.- Performed due diligence and launched ‘convenience fee’ program resulting in 30% deflection of inbound customer calls to automation for payment transactions. -
Sales Operations ManagerGenuity Jan 2002 - Aug 2003- Replaced antiquated network pricing tool with custom web-based application and back-end interfaces that revolutionized and simplified a sales quote process that delivered accurate, real-time quotes. Project scope included RFP development, vendor selection, delivery, testing and phased roll-outs and training. - Redesigned and repositioned a sales support specialists’ team to support complex network design sales support and multi-site configuration enterprise deals.
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Project ManagerGte Internetworking Jun 1997 - Dec 2001- Managed the finances of a $50M program including the development of the business unit's first earned value metric reporting system.- Completed historical results analysis, methodology assessments, and collaborated with industry experts to make recommendations to improve a $1B telecommunications invoice analysis process. -
Senior AuditorGte Jun 1995 - May 1997- Executed technology and application design review of major outsourcing arrangement leading to identification and management presentation of risks.
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ConsultantDeloitte & Touche May 1993 - May 1995- Advised client senior management of technology risks including information security, application development, operations, and application design. -
AuditorCoopers & Lybrand May 1991 - May 1993- Developed audit software for banking industry clients to improve audit efficiencies.
Mike Milos Skills
Mike Milos Education Details
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Accounting And Computer Science
Frequently Asked Questions about Mike Milos
What company does Mike Milos work for?
Mike Milos works for Darling Consulting Group
What is Mike Milos's role at the current company?
Mike Milos's current role is Senior Program Manager (MIS, Data Operations).
What is Mike Milos's email address?
Mike Milos's email address is mm****@****lth.com
What is Mike Milos's direct phone number?
Mike Milos's direct phone number is +197886*****
What schools did Mike Milos attend?
Mike Milos attended Bentley University - Mccallum Graduate School Of Business, Southern New Hampshire University.
What skills is Mike Milos known for?
Mike Milos has skills like Process Improvement, Business Analysis, Strategy, Analysis, Management, Telecommunications, Leadership, Business Process Improvement, Change Management, Program Management, Team Building, Strategic Planning.
Who are Mike Milos's colleagues?
Mike Milos's colleagues are Stephanie Pitman, Xavier Scribner, Gabriel Homiski, Danielle Vandolder-Beaudin, Jacob Gonyer, William Clemens, Owimbabazi Sabina.
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Michael Milos
Chief Growth & Revenue Officer | President | P&L Leader | Business Builder & Transformer | People LeaderLas Vegas, Nv5sunlife.com, hotmail.com, washingtonnational.com, metlife.com, springventuregroup.com1 (866) 3XXXXXXX
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Mike Milos
Menlo Park, Ca5yahoo.com, adelphia.net, hotmail.com, agilent.com, agilent.com4 +165045XXXXX
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