Business Intelligence Specialist
• Lead a team of 4 data analysts and 1 data engineer in developing and implementing Power BI reporting to transform raw data into actionable business insights.• Constructed a real-time reporting infrastructure that standardized metrics across the company, saving 200 monthly hours of manual reporting.• Develop dashboards and KPI tracking tools, extract reports from multiple sources of different departments (sales, claims, policy services, new businesses, customer services…)• Provide training and support on the usage of Power BI for nationwide salesforce.• Apply industry knowledge to interpret data and improve performance.