Mike Mora Email & Phone Number

Plano, Tx, Us

► Execution of a mission-critical app modernization program. Led the execution and development of a major modernization initiative, transforming legacy products using Amazon Web Services (AWS) Cloud technology. Enhanced system efficiency and scalability by leveraging advanced cloud solutions.► Operationalization of the product support strategy. Strategically developed and implemented a multi-year plan to operationalize the product support, adhering to the Site Reliability Engineering (SRE) framework.► Technology Road Mapping and Collaboration. Spearheaded technology road mapping for multi-year projects, collaborating closely with business units and product owners in the North American Quality division. Focused on aligning technological solutions with strategic business goals, ensuring seamless integration and value addition.

Plano, Tx, Us

► Oversaw multiple Scrum teams in the North American Quality division, leading the development, implementation, and maintenance of a suite of dealer-facing products.► Managed third-party vendor engagements, working in tandem with business units to implement bespoke technology solutions. Addressed unique challenges in the North American Quality Division, leveraging vendor expertise to enhance operational efficiency and product quality.► Led budget development and financial projections for key programs within the division. Responsible for strategic allocation of spending for the fiscal year, ensuring optimal use of resources and alignment with divisional goals and objectives.

Plano, Tx, Us

► Spearheaded the integration and development of key programs, transitioning legacy Web Applications to advanced Cloud technology in partnership with Amazon Web Services (AWS). Led cross-functional teams to ensure seamless migration and modernization, aligning with strategic objectives.► Prioritized and executed strategic programs in Connected Vehicle Technology, focusing on Autonomous Driving, Predictive Maintenance, Advanced Driver Assistance Systems (ADAS), and Over-the-Air (OTA) software updates. Drove initiatives within the Toyota North American Quality Division, contributing to cutting-edge developments in vehicle technology.► Developed and maintained a robust operating support model for legacy Web Applications and new Cloud-based products. Ensured continuous adaptation to meet the evolving needs of the Toyota North American Quality Division, maintaining high standards of operational excellence and product reliability.

Plano, Tx, Us

► Effectively managed multiple Scrum teams within the Toyota North American Quality Division, driving new feature development for critical applications used by Toyota and Lexus dealerships across North America. Ensured timely delivery and high-quality standards in application development.► As a Certified Scrum Master and Product Owner, played a pivotal role in the Agile transformation program. Implemented the DevOps framework across all Scrum teams, enhancing collaboration and efficiency within the Toyota North American Quality Division.► Adopted the Toyota Way Problem Solving Methodology and Ji Koutei Kanketsu (JKK) to drive operational excellence across Scrum teams. Focused on continuous improvement to maintain high performance standards in project delivery.► Oversaw financial performance management, budgeting, and resource planning for the portfolio of projects in the Product Quality and Service Support (PQSS) division. Ensured optimal allocation of resources and adherence to budget constraints for project success.

The Woodlands, Tx, Us

► Established and implemented IT PMO standards for robust project governance, encompassing financial management, demand, scope, and risk management. Managed project financials using tools like SAP, Informatica, and Oracle, ensuring accuracy in forecasts and reporting metrics to the PMO.► Led a team of project managers within the Global IT PMO, ensuring the successful delivery of a diverse portfolio of projects. Monitored and reported project progress to executive management and senior leadership, providing a crucial internal escalation path for project and portfolio team members.► Oversaw project capital and operating expense budgets, adeptly handling changes and conducting project budget impact analysis. Facilitated effective communications between projects, stakeholders, and the PMO, leading cross-functional teams to define and gain consensus on end-to-end solutions.

The Woodlands, Tx, Us

► Oversaw the Huntsman IT Portfolio, exercising budgetary control over CapEx and OpEx expenditure, leading resource, stakeholder, schedule, and risk management. Managed global third-party vendors and internal teams to deliver projects within established PMO standards, frameworks, and KPIs. Ensured forecast accuracy and maintained project financials using SAP, Informatica, and Oracle.► Directed the implementation of SAP Cloud for Customer solution across various divisions (Advanced Materials, Polyurethanes, Performance Products, etc.) in multiple regions (Americas, APAC, EMEA). Additionally, managed the Huntsman Global Infrastructure Renewal program, encompassing Network, Server, and Desktop Renewal across EMEA, APAC, and the Americas.► Led internal business process improvement initiatives in Texas-based plants, including Freeport (Dow Chemical site) and Port Neches (Performance Products). Focused on enhancing operational efficiencies and aligning processes with strategic business objectives.

Monterrey, Nuevo Leon, Mx

► Managed a portfolio of IT projects across various financial services accounts, operating in a multicultural, geographically dispersed work environment. Acted as a key liaison between Operations and Global Delivery Centers in Latin America, Europe, and Asia, ensuring seamless communication and coordination with customers worldwide throughout the engagement lifecycle.► Led process improvement initiatives, contributing to new business opportunities. Focus areas included application rationalization, vendor consolidation, service-level agreement negotiation, and virtualization, resulting in significant cost savings for existing customers. Enabled business growth by developing new service offerings for niche markets within the financial services sector, such as Money Transfer Services companies.► Formulated and executed strategies that positioned the company to create and pursue new business opportunities. Achieved this by identifying decision-makers at strategic levels within each account and understanding their primary business needs, leading to the development of tailored solutions and services.

Monterrey, Nuevo Leon, Mx

► Launched an aggressive business development strategy that led the company to annual revenues in the order of $4MM in only 16 months - after having just $600K annual revenues the year before for one particular account.► Formulated strategies that led the company to the creation and pursue of new business opportunities through the identification of decision makers at strategic levels in each account and the understanding of their main business needs► Strengthened the company’s brand and presence in one of the major customers by crafting strategic partnerships with vendor management officers and the requesting managers across the multiple business units of the conglomerate.

Boston, Ma, Us

► Acted as a vital liaison between the customer's line of business and IT teams (Analysts and Programmers), ensuring accurate translation of business requirements into IT specifications. Established and managed a change request process for both enhancements to existing applications and new developments. Maintained effective communication of requirement statuses between the line of business and IT managers, fostering successful project outcomes.► Diligently monitored Service Level Agreements (SLAs) to guarantee customer satisfaction. Focused on understanding and meeting customer expectations through effective service delivery and prompt issue resolution.► Provided day-to-day support, resolving technical issues involving coding, debugging, deploying new applications, and monitoring automated processes. Skilled in reporting and data mining, ensuring optimal performance and reliability of IT services.

Boston, Ma, Us

► As part of the Application Maintenance & Support Team, specialized in developing IT Solutions (J2EE, Oracle) for GE Aircraft Engines. Responsible for translating business requirements into IT requirements and implementing these across various projects and platforms. Focused on strategic improvements and backend process enhancements in supply chain management applications.► Implemented deployment strategies across the supply chain management area, contributing to general strategic improvements in web applications. Led a database cleanup exercise to streamline supply chain back-end processes, significantly enhancing operational efficiency.► Authored comprehensive technical documentation for supply chain web applications, ensuring clarity in processes and facilitating smoother operations and maintenance.

Kista, Stockholm, Se

► Led the Design and Development phases of IT Solutions as part of an internal R&D business unit, focusing on world-class telecommunication products. Gained international experience working onsite at Global Development Centers in Buenos Aires, Montevideo, and Mexico City, delivering innovative solutions tailored to the company's business needs.► Spearheaded the successful implementation of a WAP Portal for a Telecommunications Company and a Web Portal for a financial company in Mexico. These implementations played a pivotal role in enhancing customer engagement and digital presence.► Drove the Research & Development of various internal web-based tools aimed at improving internal business processes. Innovations included Time Report, Purchase Order Processing, Project Management tools, significantly optimizing operational efficiencies.

Master Of Science - Ms, Management Information Systems

Hbx Core

Postgraduate Program, Cloud Computing

Master, Quality And Productivity Systems

Pmp, Project Management

Engineer, Computer Science