Mike Morales

Mike Morales Email and Phone Number

Project Manager @ VectorUSA
Los Angeles, CA, US
Mike Morales's Location
Los Angeles, California, United States, United States
Mike Morales's Contact Details
About Mike Morales

Mike Morales is a Project Manager at VectorUSA. He possess expertise in it service management, pmp, vendor management, itil, service desk and 30 more skills. Colleagues describe him as "Michael is an enjoyable manager who motivates his peers to attain their best. I really appreciated Mike at Day Runner. His insight, support and professionalism makes him a standout on any I.T. team. Mike gets the job done." and "Michael was a great boss and understood my duties well, going the extra mile to insure a smooth transition of my projects at Dell. Michael possessed great integrity and was a pleasure to work with. I would recommend him as a manager any time."

Mike Morales's Current Company Details
VectorUSA

Vectorusa

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Project Manager
Los Angeles, CA, US
Website:
vectorusa.com
Employees:
299
Mike Morales Work Experience Details
  • Vectorusa
    Project Manager
    Vectorusa
    Los Angeles, Ca, Us
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  • Life Forge Ministries
    Founder + Lead Coach
    Life Forge Ministries 2024 - Present
    Los Angeles, California, United States
    At Life Forge, we provide bespoke coaching for dads and men in mid-life transitions, fostering personal growth, spiritual formation, and leadership. Guiding men on their journey to find balance and purpose through life's challenges. A 501(c)3 non-profit coaching ministry
  • Creative Artists Agency
    Technical Program Manager
    Creative Artists Agency 2022 - 2023
    Century City
    Supported CAA’s integration of ICM Partners and Brand Management agencies. Primarily focused on Infrastructure projects involving network & WIFI integration, Video Conferencing, & ServiceNow Development.conferencing, global remote conversions.-Established weekly Gemba sessions to improve cross team collaboration and improve project focus and resource allocation-Crafted ServiceNow Advisory board and implemented agile development approach and sprint cadence.
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  • California Institute Of Advanced Management (Ciam)
    Adjunct Professor
    California Institute Of Advanced Management (Ciam) 2020 - 2023
    Alhambra, California, United States
    Professor of Information Systems & Project Management for MBA program. Conducted hybrid / online classes using Canvas LMS. Demonstrated ability to effectively manage course content and student engagement through LMS.
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  • University Of California, Riverside
    Program Manager
    University Of California, Riverside 2020 - 2022
    2020 - 2022Championed the architecting and implementing of IT governance model restructuring. Led the implementation of ServiceNow’s Idea, Demand & Resource Management services within an educational setting. • Rolled out Operational Resource Management in ServiceNow• Program lead for Idea / Demand Management Process Improvement initiative.
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  • Endeavor
    It Project Manager
    Endeavor Mar 2020 - Aug 2020
    Beverly Hills, California, United States
    Project Management for Global Infrastructure Projects.• Established application portfolio requirements and project scope definition process.• Hybrid waterfall / agile development environment.• Quickly established $200K monthly savings for hybrid cloud storage recovery.• Directed migration of SQL 2008 to SQL 2016 for 30+ applications within WME Connect program including applications for TV Scripted, Personal Appearances, Client Bookings, etc.
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  • Nbcuniversal
    Director, Business Engagement
    Nbcuniversal 2010 - 2018
    Universal City, Ca
    Main point of contact and project lead between various technology and business groups within NBCU. Team leader with 6 direct reports. • Represented and communicated strategies, services, and capabilities to different business groups while managing important projects• Oversaw the IT side of planning and construction for a major theme park attraction at Universal Studios Hollywood• Worked closely with leaders in various business groups to understand their needs and form strategies• Conducted assessments of our own practices, looked at what competitors were• doing, and researched trends in the wider industry• Led multiple projects to integrate newly acquired businesses into our existing structures.
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  • Amd
    Itsm Project Manager
    Amd 2009 - 2010
    Austin, Texas Metropolitan Area
    Launched and managed a large-scale project to streamline AMD’s global IT service tools and processes using the ServiceNow platform. Oversaw the entire project cycle, including creating the project plan, budget, schedule, and key milestones. Kept track of and updated project plans as necessary.Organized workshops to improve processes related to managing incidents, changes, and knowledge, using principles from LEAN methodology.
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  • Dell Technologies
    Sr. Service Delivery Manager
    Dell Technologies 2006 - 2009
    Round Rock, Texas, United States
    Customer facing Program Manager for multi-million dollar service delivery engagements with an emphasis on delivering the technology infrastructure for Public, Healthcare and Education sectors. Strong emphasis on vendor & partner management to execute contract deliverables.• Successfully established and implemented project and financial controls for a $27 million PCLifecycle program through strong project leadership skills.• Managed a $9 million revenue stream and deployed a record number of 6,000 PCs per month for theVeteran’s Administration while limiting services spend to $5.6 million annually.• Achieved anticipated contract margins ahead of schedule by solid vendor management & cost control.• Increased profit margins and customer satisfaction by aggressive review of service contracts which mitigated risk, cost & timeline issues
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  • Ibm
    Program Manager
    Ibm 2004 - 2006
    Cypress, California, United States
    2004 - 2006On-site client liaison for multi-million dollar outsourcing engagement. ITIL based service management structure. Responsible as the primary point of escalation for systemic issues and risks encountered within the outsourcing engagement. Program areas included: Oracle DB Admin, Unix & Intel Server Admin, Intel Server Consolidation, Active Directory Implementation, Service Desk, Electronic Software Distribution and PC Break-Fix Support.• Provided guidance and direction for various support / deployment towers to successfully achieve SLAobjectives.• Successfully planned and delivered key customer initiatives by providing high-level project management and leadership
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Mike Morales Skills

It Service Management Pmp Vendor Management Itil Service Desk Transition Management Risk Mitigation Customer Service Customer Satisfaction Outsourcing Integration Project Portfolio Management Service Delivery Business Process Improvement Program Management Sdlc Change Management Risk Management Enterprise Architecture Servers Information Technology Cross Functional Team Leadership Disaster Recovery Crm Consulting It Management Requirements Gathering Project Management Strategy Management Governance Leadership It Strategy Pmo Technical Support

Mike Morales Education Details

Frequently Asked Questions about Mike Morales

What company does Mike Morales work for?

Mike Morales works for Vectorusa

What is Mike Morales's role at the current company?

Mike Morales's current role is Project Manager.

What is Mike Morales's email address?

Mike Morales's email address is mi****@****uni.com

What is Mike Morales's direct phone number?

Mike Morales's direct phone number is +181877*****

What schools did Mike Morales attend?

Mike Morales attended Western State University College Of Law, Usc Marshall School Of Business, The Second City Training Center - Hollywood, Io West (Improv Olympic), Upright Citizen's Brigade, Ucla Extension, Christian Leaders College.

What skills is Mike Morales known for?

Mike Morales has skills like It Service Management, Pmp, Vendor Management, Itil, Service Desk, Transition Management, Risk Mitigation, Customer Service, Customer Satisfaction, Outsourcing, Integration, Project Portfolio Management.

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