Michael Mullin Email & Phone Number

Totowa, New Jersey, Us

My technology career spans more than three decades, during which I've strived to consistently delivered positive business outcomes for my clients by leveraging industry advancements to improve operating results. I joined IBS in 2010 to ensure that IBS’s clients are taking advantage of the technologies available while remaining secure and safe. I've held positions focused on property operations, construction and accounting with high-profile organizations including Yardi Systems, First Advantage/SafeRent and GEAC Computers. I've sat on the board of directors for the National Multi Housing Council and have held membership in the Supplier Council of the National Apartment Association. This experience allows me to provide a unique prospective on how technology can provide a competitive advantage.As an Acumatica MVP, I enjoy sharing knowledge in the forums, collaborating with the Acumatica team, sharing tips and tricks, and offering advice and insights to my peers.

Totowa, New Jersey, Us

A hands-on Vice President of Sales and Marketing helping to grow the business and leverage the company’s extremely loyal and high profile customer base in the space. IBS’ high touch service (2.5-to-1 customer-to-staff ratio) has created a loyal customer base in the tri-state area, and is poised to be introduced to a larger part of the country where past successes can be leveraged. The VP of Sales and Marketing works with the President and the Chairman to develop and execute the overall vision and strategy for IBS to grow in the property management software space.

Santa Barbara, Ca, Us

My responsibilities included: sales, professional services and client implementation, product management, SaaS/ASP operations, technical support, and troubleshooting across the organization. Significant contributions:• Point-of-contact to develop and establish mutually beneficial relationships to increase sales, profit and market share.• Established and maintained effective communications with appropriate executives and management to ensure proper sensitivity to client needs• Managed a business planning process with clients, including identification of new growth opportunities, and identified key roles and responsibilities emerging from that process.

Irvine, Ca, Us

As Vice President, my responsibilities included: sales, professional services and client implementation, product management, SaaS/ASP operations, technical support, and troubleshooting across the organization. Significant contributions:• Defined and delivered an innovative and replicable implementation and deployment process.• Formulated business professional services and business process consulting offerings.• Established operational business processes and built staff accordingly.• Defined the company’s business intelligence strategy and platform.• Support sales organization by providing technology and business process expertise.

Irvine, Ca, Us

The nation's leading and most innovative provider of screening and risk management services exclusively designed for the multifamily housing industry.

New York, Ny, Us

A premier provider of property management solutions for the residential and commercial vertical marketplace. My responsibilities included: sales, customer service, product strategy and development, information technology, and telecommunications network management. Managed a staff of 65. Significant contributions:• Profit and loss responsibility for a business unit of $600 million public software holding company. • Established sales cycle management techniques while implementing a new enterprise-wide sales and customer management system (CRM). • Direct interface with senior management with regards to overall operational issues including employee recruitment and retention, customer relations and financial results. • Responsible for creating an infrastructure to allow for aggressive revenue growth and headcount ramp-up while still maintaining a flat organization, highly responsive to customer needs. • Reduced IT and telecom costs by half and direct labor by 20%, while improving reliability and flexibility.• Conceived and launched Software as a Service (SaaS) offering.• Led a company-wide business simplification and quality improvement initiative.

A leading vendor of Access-base accounting/ERP system to SMBs.; Sales and MarketingAs Vice President, I built and managed sales and marketing organization, direct interface with Microsoft beta groups. Significant contributions:• Developed and executed the appropriate channel strategy of a sophisticated client/server relational database accounting system. Established channel distribution through VARs, resellers and CPA community.• Doubled gross company sales and boosted operating profits by 108% through the aggressive start-up of a new marketing plan. This plan included direct mail, telemarketing, advertising and trade show attendance. • Controlled operating costs and optimized marketing approaches through the innovative use of computer analysis. Accurately forecasted market trends and diagnosed sales activity and results.

Education record

Education record

Education record