In addition to providing customers with the valuable TAM service I have additional responsibilities impacting the greater TAM organization. such as:- Mentoring other TAM's (both new hire and existing)- Provide thought leadership and offering solutions on providing even more benefit to VMware customers - Work and lead other internal work-steams to improve both TAM efficiencies and customer value

Focused TAM activities entirely on customers in the newly created National TAM Healthcare vertical. In addition to customer responsibilities, I also worked on building collaboration and enablement tools for our dedicated Healthcare TAM's while keeping up to date on forces impacting the business drivers of our customers.

With my past experience in healthcare (both the provider and payer side), I was nominated and appointed to a small team within the VMware TAM organization to identify what (if anything) needs to be done in regards to VMware and the Healthcare Industry. We completed extensive research about healthcare in the United States including the Affordable Care Act (ACA), Regulations, Meaningful Use, Value-Based care, and the technology that makes it possible. We met with executives from some of the nations largest medical systems and smaller medical systems to understand their perspective. We also spoke with many of the nations healthcare though leaders and innovators. Through this research it became abundantly clear that healthcare is an extremely unique business. In healthcare, up time and availability of technology is literally a matter of life and death. In addition, many business drivers are determined by outside forces as a result of legislation, regulation, and the every shifting political winds.The end result of this initiative was we recommended a dedicated vertical of TAM's educated on the healthcare business and the outside forces that affect business decisions. The vertical was put into place a few months later.

Responsible for building and maintaining post-sales relationships with VMware’s largest and most complex customers. The goal is to become a trusted/strategic adviser to our customers by understanding both their business and IT initiatives by communicating with C-Level, directors, managers, and technology professionals across all disciplines of the business. With this understanding, we are able to ensure that customers receive the biggest return on investment (ROI) out of their VMware spend and become our customers advocate internally at VMware. Some of the TAM responsibilities include:- Provide guidance and communication about future technologies as well as best practices for risk avoidance in current and future deployments.- Project and Program management, solutions architecture, and consultative review of process and organizational plans.- Provides single point of accountability to escalate and manage issues and requests across various VMware divisions and the partner community.- Provides updates on the VMware strategic road-map, including insight on future projects and direction.- Accelerates standardization of VMware solutions by assessing enterprises' unique environments, proactively recommending next steps and troubleshooting unforeseen circumstances that can cause delay.

Dynamic Closings is focused on providing our customers with the means to offload tedious and non income generating activities which enables them to focus on generating leads, customers, and growing their own business income. Our goal is to provide outstanding customer service to both our clients and our customers clients. We are a transaction coordinating company but through conversations with customers and partners we are quickly expanding our service offerings. Much more is coming.As CEO my focus is on the continued growth and expanding of Dynamic Closings footprint and market share within the real estate industry. Over the past 2 years we have experienced an of average 220% year over year growth with endless opportunities for this to continue. This has been achieved by focusing on 4 areas. Controlling financial expenditures, budgeting, Marketing, and operationalizing our business activities are my primary focus. Leveraging my past and present experience within the information technology industry, I am a firm believer in that technology is the biggest asset we have enabling us to be innovative, strategic, and operationally efficient in all of our business activities. These solutions allow us to focus on providing exceptional customer service which is the bread and butter of Dyanamic Closings.

Selected to pioneer testing, design, and delivery of server virtualization and cloud computing strategies as an early adopter. Led resource teams spanning IT Infrastructure, Networking, Storage, Security, and IT Service Management in requirements gathering/analysis, conceptual solution design, as well as strategy and technology road map development. Coordinated infrastructure integrations, migrations, upgrades, and optimizations. Defined solution architecture as well as policies, standards, and best practices.